Quality Used EnginesReviews of qualityusedengines.com

**DO NOT BUY AN ENGINE FROM QUALITY USED ENGINES** We purchased a replacement engine from Quality Used Engines that was advertised with a multi-year parts and labor warranty. With **less than 1,000 miles on the replacement engine**, it developed a knocking/tapping noise. We took the vehicle to a professional repair shop for diagnostics, and **the shop found metal shavings in the engine oil and recommended replacing the engine**. We have attempted to resolve the warranty issue directly with Quality Used Engines and have also sent written correspondence asking them to address the problem. We still do not have a satisfactory resolution. The company's website is also currently showing as unavailable when we attempt to access it. Based on our experience, **I would not buy an engine from Quality Used Engines**. We are still willing to give the company an opportunity to honor its warranty and resolve this matter. If Quality Used Engines resolves the issue fairly, I will update this review to reflect that.

I am a business owner that has bought multiple engines from this company. Historically with little to no issues. I currently have a few engines on order and when calling to find out more information was hung up on, every single person I spoke to was absolutely disrespectful, rude, and lacked any ounce of customer service skills at all. After my orders arrive, I will not use this company ever again. Their products are usually great, prices are fair, but the way you treat your customers especially business owners who habitually order from you matters. You have lost a repeat customer which is unfortunate.

Where to begin... bought an engine in January 2026 f0r $8,200.00, had the engine installed. Mechanic had to drop the motor and change out some gaskets because ot would not hold fluids. Then he reinstalled it $7000,00 to Mechanic after all done just for the engine to blow up 2 weeks later. The company approved a refund which was great but here I am after 3 weeks of trying to get my refund check and still no body has been able to help me with information on when im receiving my money, I called talked with a Dale he said I need to talk with Allen and Allen said I need to talk to Samantha. I have waited on hold to talk to Samantha for hours. Not sure this person even exist. Thats my experience in a nut shell to go into full detail would take me hours to write. My advice buy your engine somewhere else....

I would not purchase anything from state auto recyclers. I sent them $800 for a motor I received no motor numerous phone calls with no reply and numerous emails also with no reply so I would be very skeptical about purchasing anything from them.

Is it possible to leave less than a one star review?? This place sucks and they don't honor their warrantee. It does no good to complain. They don't listen. Stay far far away.

Received an engine for my Dodge Durango which was no good. They was suppose to send another engine out which I didn't receive. I requested my money back and informed them that I will send them back their engine. Spoke w/the supervisor Alan he told me I sold there engine and he was calling the police on me. I guess I will not be getting my engine or money...WARRNING DO NOT TRUST THEM GO SOMEWHERE ELSE!!!!!!

I ordered an engine for a 2013 Toyota Avalon Hybrid. At the time of the order, the seller promised delivery within a week; however, it didn't arrive in a week—it took 14 days, as stated in the order details after payment was processed and the funds were debited from my account. The engine that arrived did not match the description of what I ordered; instead, I received a 2012 engine for a Toyota Camry. They didn't send an invoice indicating the engine's mileage. Now, if I return it, it will take another 14 days to receive the correct one after they get the wrong engine back. As you can see, they’ve held onto my money for about two months, and I still haven't managed to get my car fixed.

Scammers. Avoid at all costs. Their website is full of reviews that I suspect are fabricated. Check Trustpilot for the truth. Paid $1,700.00 for engine and after long delay received an inoperable, junk engine. Sent it back and waited for another until I couldn't wait anymore; cancelled the replacement and requested refund. I was told I would receive a refund. Total BS. Waited weeks to hear back from this company, and meantime got an engine elsewhere. Guess what, QUE sends me an engine. I call them back, they tell me to refuse it, so I do and it goes back. I call about my refund, and they tell me it was $350 shipping both ways for both engines, as well as a 25% restocking fees on each. They tell me I OWE THEM. I told them I wasn't paying for their mistakes, and their employees' miscommunications. They still have my money, won't communicate with me, and I've written a letter to the Attorney General. This crooked company must be put out of business. Also, beware, they go by different company names, same tele# and/or address.