Sammy S.
LMC = TRASH
If your looking for quality parts, Do not buy from LMC Truck!! Plastic Chinese bull crap.
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LMC Truck (lmctruck.com) has 351 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Sammy S.
If your looking for quality parts, Do not buy from LMC Truck!! Plastic Chinese bull crap.
Jose C.
Hi I just bought a crome bumper not even a 1 and half old and the crome started peeling out and when I called it only had a year warranty if I would've known I would've paid the extras hundreds at the dealer for the bumper if the crome peels out I just don't know why they sell this product I won't recommend to buy crome parts from here I normally don't write a review but this time I felt like I had to
William R.
The parts they sent me was the wrong parts for my truck, the catalog is wrong, sent pics of the parts that I needed, never heard a word from them. Called and they didn't have any idea of what I was talking about. Left hand doesn't know what the right hand is doing at lmc truck. Its been 2 weeks still haven't contacted me back about the wrong parts. Want order anything again from them again unless I just can't find it nowhere else.
Gino T.
I would like to say that I've been a customer of Lmc truck for over 25yrs. Up until @ 2 yrs. Ago I was totally satisfied with service & quality of parts. In the last 2 yrs. I have tried to up date my electrical system in my 1976 F-100 pick up. Not one part had worked! Fuel tank sending units,4, still doesn't work,voltage regulators,4, ignition switch,2,dash circuit board 3, voltage stabilizer, 4,etc,etc. I'm a mechanic by trade. I've been chasing my tail, because of bad parts! They have been very nice& have sent me replacements...but they are from the same manufacturer. CHINA, TAIWAN, HONDURAS, AFGHANISTAN!!!...REALLY!!! I'M VERY DISAPPOINTED. I can by junk at Advance or Auto Zone. Don't send me another piece of crap part until you can send me something that actually works!
Response from LMC TruckMar 28, 2023
Gino, thank you for taking the time to provide us with your feedback. We've reviewed your account and show of the 20 orders you've had with us since 2018, you've contacted us once for an issue. The said issue was regarding a sending unit that you purchased in November of 2022; you contacted us in early January, and we sent a no cost replacement. To date, we've been made aware of no further issues. If you'd like to have your concerns addressed, we encourage you to contact us via phone at 800-562-8782 or by email at [email protected]. Again, thank you for your feedback!
rick D.
I ordered 2 parts for my Tahoe, both parts were inferior in quality. Very crappy quality. Then, when I requested to return the parts, they want to charge me for return shipping charges. So with LMC you get poor quality and pi__ poor customer support.
Response from LMC TruckMar 7, 2023
Rick, thank you for taking the time to provide us with feedback on your most recent order. We did offer a return label; however, it was between business days, therefore we're unable to offer the return label at no cost to you. As discussed, we are covering the return label as well as refunding you the original delivery and handling fees.
JR
My first time ordering from LMC. Ordered metal push button (retro style) seatbelts, as shown on their website, for a 1990 Chevy K5 Blazer. LMC sends over a newer gen plastic push button style. No big deal, I'll just return them, right? Nope, customer service tells me they sent exactly what was on their website. After going round and round, they finally agree to send me a pre-paid shipping label so I could return. Ok, done deal, right? Nope, LMC then decides upon receipt, that since they sent me what I ordered, that I should pay for the outbound shipping. 2nd level customer service then explains to me that the warehouse said the part was correct. Not once has someone said "let me look at the website and physically compare against what we shipped you". Very dishonest and unethical. Painful to deal with, I wouldn't recommend unless you have no other options to get the part you need. I ended up disputing the charge with my CC at this point since the vendor (LMC) left me with no choice. UPDATE: After disputing the charge with my CC company, I also filed a case/complaint with the BBB. The issue was successfully resolved through that channel, with LMC refunding me and finally agreeing that what they shipped to me didn’t match what was shown on their website, which they are working to resolve.
Mike
I've ordered from LMC in the past so I called prior to ordering my parts this time to check stock and to confirm when the parts would ship. I was told they would go out the next day. Not getting an email confirmation two days later I called again, I find out my parts are still not processed. It's one thing to wait some extra days on your order but when you call and are promised they will go out the next day and they don't, that's another thing. It's a shame because LMC sells good parts and their website is easy to navigate and a big help in finding the parts you need. They really need to get their act together or more and more customers will shop elsewhere.
perry S.
I ordered a reasonable number of parts for my 94 chevy 1500 on the 16th of February 2023. It is now the 22 of February and Taysia D had this to say: "Processing of all orders can take 24-72 business hours prior to leaving our facility, the parts are in stock." Meanwhile, all of my other parts (different vendors) have arrived. I didn't expect for these items to get here quick, but an entire week is a little excessive.😒 Updarte: All parts arrived this past weekend in one piece. They may have been bad on the communication but when the parts all show up and are correct, I call that a win. Thank You LMC Truck