David
I have grown old since ordering
I orderd 10 items on January 14, at 10:30 AM. I had called during the Chrismas season and was told that they were behind in shipping because of a busy holiday season and a blizzard that hit KC. So I decided to wait until January 14, 2025. I ordered some miscellaneous fastners and a drivers side window for my '78 Cheyenne. I checked the order on line January 16. Status showed "processing". Called LMC customer service on 1/20/25 and was told that order still "processing". I order from a number of parts vendors and they normally ship next day, some same day. They also provide good order tracking. LMC is extraordinarily S L O W Plus they do not provide any kind of online order tracking. Very disappointed. UPDATE! I received my order on 1/24/25. I ordered some parts from another supplier after this one and it took 3 days. I did order from LMC on 3/3, they shipped on 3/6 and I received it on 3/8. I am grateful that it was not delayed like the first order. I like their online order system and the parts are priced fairly and the quality has been good. Just wish they could process and ship orders a littl quicker. Thanks for your honest response. I changed my response from a 1 to a 3. I just ordered today 2/7 at 5:10 EST. I hope it arrives by Wednesday, 3/12.
Response from LMC TruckJan 24, 2025
Hi David, Thank you for taking the time to share your feedback with us. After reviewing the order, it does appear that we missed the mark on this one, and we sincerely apologize for the delay. Our tracking system shows that the package is scheduled for delivery to you today. We truly appreciate your patience, and we regret that it took longer than expected to get this out the door. If you have any further questions or concerns, please don’t hesitate to reach out. Thank you again for your feedback.
