Living SpacesReviews of livingspaces.com

We purchased an expensive electric Love seat with a console. We purchased the extra warranty which the salesperson said would take care of everything for years. We are snowbirds so we only get 6 months use out of a year. After three years the cushion and back lost the foam support. I called to get it repaired under their warranty. The warranty doesn't cover workmanship. It only covered accidents. They know their quality is poor and doesn't last but a year or two. They really don't cover anything. The leather color is coming off, but that isn’t covered. I would discourage everyone from shopping at Living Spaces. They are not trust worthy.

The worst! We purchased beds and mattresses from Living Spaces over two weeks ago and still have not received our order. Our delivery has now been canceled twice, once on the actual delivery day and now again the day before the scheduled delivery. The entire experience has been incredibly frustrating. Communication has been poor, customer service has been unhelpful, and no one seems able to provide accurate information or solutions. After spending a significant amount of money, we expected much better service and reliability. At this point, we are still waiting for the furniture we already paid for. Extremely disappointed with how Living Spaces has handled this situation. UPDATE to this nightmare: they cancelled again on us today with no warning!!!!!! The worst company. Do not purchase anything from them.

We had great experience. Customer service was excellent. They honored the warranty and replaced the item with no questions asked. You should buy furniture from them. Very reliable.

I ordered from in the showroom, had a great initial experience with the salesperson. They unfortunately ordered the wrong couch fabric and I noticed upon delivery before it was fully unwrapped it and had them take it back. The one star is for being charged the restocking fee when 1) it was the salesperson's mistake and 2) I refused upon delivery, no return trip was made. After no less than 12 calls getting bounced around I was told I could order something else to have it waived (they didn't have what I need in stock, and why would I trust this business after the initial error?) or eat the fee. Even the receipt didn't have the fabric type listed so how was I to know it was incorrect when I was sitting on exactly what I wanted ordered making the buy with the salesperson completing the request? Absolutely absurd.

They offer a warranty service for $500, unlimited for 5 years. It is complete trash. I Filed a claim for a month now and they keep asking for more photos. I've sent so many photos and and everything is just automatic. They're beating around the bush and wasting my time. I will fight this for however long I need to. Scammers!

Our experience with this furniture store was extremely disappointing and unprofessional. We purchased furniture from them twice, and both times there were problems with our orders. Instead of trying to help or find a real solution, it felt like they simply did not care about keeping us as customers. Every time we picked out a furniture set, there was always an issue — either the item was suddenly unavailable or we were told it would take weeks to arrive. The manager made very little effort to assist us or make things right. Their only “solution” was to try to push us into buying different furniture that was completely out of our budget and not even close to what we wanted. It honestly feels like their business strategy is to get customers to return furniture so they can pressure them into spending more money each time. And if you decide to cancel your order, they keep a large portion of your money and charge unnecessary fees. It feels unfair and very dishonest, especially toward new customers. The customer service at the Selma location was rude, careless, and very unprofessional. After our experience, I can understand why they already have so many negative reviews. I would strongly recommend people think twice before shopping here.

The quality of the furniture is terrible and it is expensive for what you get. I spent $4000 on a sectional and within six months a spot of the leather had faded. I submitted a claim to have them re-dye the spot and they rejected it. They do not honor their warranty and their customer service is horrible.

Waited 10 weeks or my new couch - finally came today !! Broken, stained, used, full of dog hair!!