livesozy.comReviews of livesozy.com

Wife loves it

I have ordered two pieces from Sozy, a beautiful skirt and a little cardigan. I love how neutral the cardigan is. It is hard to not wear it everyday. It is a little shorter in length than I was expecting, so with shirts it appears very cropped, but it is a lovely length with dresses. The skirt is long and flowing and a great spring color. Both pieces are very good quality. I do wish the prices were a little lower, but I understand that the price reflects the mission of the company.

I just love Sozy clothing. Beautiful and flattering, lovely colors and patterns on all their options. Their skirts are my favorite to wear to work with a cardi or on the town with a jean jacket.

I’ve had multiple purchases from sozy and dealt with their customer service and they have been phenomenal and accommodating. Their styles are super cute

I purchased two skirts from Sozy. The Gwendolyn skirt is SO comfortable and perfect for hot summers in Florida. They are a bit pricey, but worth every penny.

I had a coupon for this website and ordered a skirt that came in many colors. The one I ordered fit well but was quite ugly (did not match the photo online). I asked if I could exchange it for another color and was told I could only exchange for the same color otherwise I would lose my discount. I will not be shopping here again.

I spend ~$500 a year on clothes from Sozy, and until recently never had a problem. My latest order, they sent me the wrong item. I returned it in exchange for the correct item. However, they only gave me a partial refund and claimed the item I returned was damaged. They sent pictures of an item that was not the one I returned, "proving" the damage. I tried to dispute this, and the customer service rep, Mikaela, refused to engage. Per FTC law, if a retailer sends you the wrong item, you aren't obligated to return it at all. I then looked at the return on their website, and it looks like I was charged $21.60 for shipping for a mistake THEY made. They then lied to cover it up. Will never shop there again.

My items were not delivered as the carrier status showed. The items were insured and yet they did not attempt to resolve the issue with the carrier and placed the issue on me to deal with. They dismissed me and stated they are not responsible. You would think a business would care to retain customers by supporting and providing a solution other than all well your loss. I was excited to support a cause and try a new clothing line. Shop at your risk.