Ben P.
Very bad
Very careful if you buy a water filter with them. They will not accept any return and refund. Even if their website advertises 30 days risk-free return. The water filter is of very poor quality, and filling the tank is a nightmare.

At Sans, we believe that home should be your healthiest place. That's why we create thoughtfully designed products that improve the quality of what surrounds you every day—starting with the air you breathe and the water you drink.
Sans (livesans.com) has 183 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing183 approved reviews, newest moderated first
Ben P.
Very careful if you buy a water filter with them. They will not accept any return and refund. Even if their website advertises 30 days risk-free return. The water filter is of very poor quality, and filling the tank is a nightmare.
Kay
Product quality, design, operation true to advertisements. Customer service is prompt and responsive.
Scott L.
A quality product. We'll constructed and easy to operate and maintain. After two weeks of operation the air quality has definitely improved.
Caroline B.
Had a wonderful experience with Sans- after searching and researching for the best product I ordered the water unit. The next day, I realized it was scheduled to arrive while I was away, and I panicked that it would sit outside my door for a week/ so I asked for some help. Within a few hours a kind customer service person enabled an easy cancellation and I re- ordered my unit when I got back from my trip. It soon arrived and is now fully set up- easy and clear directions and I have 2 pitchers in the fridge. It’s a great unit. I had a reverse osmosis machine 40 years ago that was a fortune and loud as heck- and took up half of my counter space. SANs made everything easy-great water, great design and wonderful humans taking care of their customers. I’ll be be a loyal customer and shop for air products next. Excellent quality, superb design, rapid water filtering (a minute or two a pitcher) and crystal clean. Well packed and a service standard to be followed.
JEAN
Sans is a wonderful fan that is cleansing the air in my entire home. About June 22 it will have cleaned the air for a month. It show my air conditioner apparatus is working, sans numbers are 2-4. Shows blue, and red when I used a spray in my home. So it does work. Wish it ran longer than 8 hrs. The highest fan is loud, but medium works silently. I bought it for allergies, dust, bacteria and mold, and pet dander along with cat box odors. I haven’t seen a difference in the air in the room farthest from the fan yet.
CeCe
I purchased Sans Water Purifier and it was the best decision I've made in the past few years. I thought I was doing well by purchasing my fridge's water filter and alkaline water for my water dispenser. But I was still struggling with drinking water. I always needed some kind of flavoring added just to drink it. After my Sans arrive and flushed the filters, when I tell you the minute the water hit my lips ... I couldn't stop drinking until it was done. And then I went back for more and finished that glass. I knew I wasn't drinking enough water but my goodness, this told me everything I needed to know. I was dehydrated. The icing on the cake happened on my treatment day. I get IVIG every 3 weeks and the nurses know the struggle of finding a vein and how long it usually takes me to finish my treatment. YESTERDAY!!! The nurse who did my IV was a little nervous about finding a vein because I forgot my blanket. But she found one ... actually many ... and was able to "hook" me up. We were both stunned. Then the length of my treatment usually takes around 4 hrs ... y'all ... it took 3 hrs and 18 minutes!!! This never happened ... ever ... and I've been doing this since Jul 2023!! My nurses were just stunned ... just stunned! I flew through my treatment and felt great!! I've been drinking Sans filtered water everyday since 05 May and it doesn't feel like a chore. I just grab the jug and pour. The auto-fill is a great feature. It reminds me of the "set it and forget" functionality. I refill the dispenser about twice a day and I'm golden. Best purchase ever!!
Bill B.
A great Air Filter. Super quiet, very small is size, easily hides in my bedroom. Fast shipping with great communication.
Craig
Sans products, Air and Water, have positively changed our lives for the better! Fresh clear water all the time and less need for tissues in every room. It’s be a brutal allergy season! Air quality is greatly improved.