OuterReviews of liveouter.com

Average quality product and the company has extremely poor customer service. I read all of the great reviews on the live outer website and was in belief I was going to receive a very high quality outdoor sectional couch. I think the couch is nice and of average quality (not very comfortable) but in no way worth over $6k. In addition to the product quality trying to reach their customer service is not easy. If you are an existing customer they force you to use email and their response time is either super slow or you get no response at all. If I had it to do over again I would have bought my furniture from a local patio furniture store. I wanted to leave a review on their website but I could not find a way to do so - they must vet the reviews prior to letting them be posted.

Spent thousands of dollars buying a sofa that gets dirty and wet. There is nothing special about it...just expensive and ship from china and cheap.

I order a personalized welcome mat from them and just because she didn't see my name or email, she going say I got scammed , that was her answer. But I know who and what I ordered.

Took my money still waiting for my solo Yukon fire pit bookmarked my receipt now error unsure of date January something scum bags never sent email trust no one these days I'm done buying anything for the internet I blame the government for allowing scams

Arrived a month late with 2 pieces damaged. The replacement pieces also arrived damaged. Now awaiting shipment 3. The damage is not do to shipping but manufacturing. Welds broken, aluminum bent into the frame and a leg that looks like it was reattached crooked with a faulty weld. For 7k....I would shop elsewhere. Learn from my experience.

Ordered May, was told would ship in June. Kept being told would ship in a week or two. Last email was late July saying it was shipping in a few days. More than two weeks after that. Now can’t get any email replies for update. Can’t recommend buying furniture from them given this experience.

Though their patio furniture is pricey, they shipped it super fast, it came perfectly packaged and in great shape. Everything is high quality.

great sofas great decor of my garden