LitfarmsReviews of litfarms.com

Response from LitfarmsSep 15, 2026

Shane — customers who've been here since the seeds and the glass jars are the ones whose criticism carries the most weight, and you've named the turning point precisely: the site reset, the shipping, and support going quiet. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, and we'll take it seriously.

Response from LitfarmsSep 15, 2026

An empty box on a wholesale order, and then no reply to your emails, is as serious as it gets and we're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can check the packing and dispatch records and get your money back to you.

Response from LitfarmsSep 15, 2026

You've been clear that the product is fine and the shipping and support are not, which is the most actionable version of this feedback. Multiple emails without a reply is the part we're sorry for. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can respond.

Response from LitfarmsSep 15, 2026

Mike — mold in one bag and bottom-of-the-barrel flower in another, then being ignored repeatedly after the site came back, is the sequence that turned a supporter into someone warning people off. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, and we'll investigate that batch properly.

Response from LitfarmsSep 15, 2026

Travin — a moldy ounce of Tropical Runtz should never have gone out, and support doing nothing about it turned a product failure into a service one. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can replace it and check that batch.

Response from LitfarmsSep 15, 2026

Johnpaul — that's a question rather than a complaint, so let us answer it properly rather than leave it sitting here. Email [email protected] and we'll confirm exactly which destinations we can and can't ship to, and why. Sorry you had to ask it in a review to get a response.

Response from LitfarmsSep 15, 2026

Keith — ten orders, two quality disappointments, and then a mis-shipment to a lower tier with no reply. As a repeat customer you'd earned a response. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can correct the last order properly.