Alex
Takes orders, doesn't ship products
Company takes orders for products they don't have. Emailed to see why order hadn't moved from warehouse in 6 days, and instead of answering my email, they cancelled my order. Their credit card system is atrocious and cancels orders days after accepting. Instead of fixing this issue, Vince blames the customers. Truly incompetent.
Response from LitfarmsSep 15, 2026
Alex — cancelling your order instead of answering your email about why it hadn't moved in six days is the wrong response, and blaming customers for a checkout problem is worse. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can put it right.