LitfarmsReviews of litfarms.com

I really don't understand why there's so many negative comments 😕 ive been going threw them for months and ive never had a bag that was off or that was molded ? And the comments saying that they never respond is ridiculous, I had an ounce that was old and crunchy, I complained and they sent me a whole different ounce and that only happened once they are top tier

ive been shopping with litfarms for almost a year. it used to be so much better. the prices just increased while the service has been getting worse and worse. currently waiting a third business day for my order to even make it into the mail. theyre still a good option for anyone on a budget but their shipping leaves alot to be desired and the slow handling makes it feel like their customers are not valued or a priority. greed ruins everything.

Went to the site from a advertising link. The link said 29.99 for ounces. Searched entire site didn't find any at that price. Emailed support asking where the items were. Got a rather short rude response. Was asked to review my experience and after giving my review the support rep emailed me saying he was going to give me a discount code but since I left a rude review I wasn't getting anything. My review was not very customer friendly and unfriendly demeanor. I responded back and the support person kept arguing exactly proving my initial review. He even said I was looking for a free ride because I dared ask where the advertised product was. Bottom line thanks to Dave from support I didn't bother ordering anything nor will I ever. Good luck to anyone who has to email support definitely don't leave a honest review unless you want to be hassled and insulted.

No complaints. I Think they r awesome.!

I’ve been a repeat customer with Lit Farms FIVE orders total because when things go right, the products are good. Unfortunately, the last two orders have been nothing short of a circus, and this latest one is the final straw. My most recent package shipped from California, went to Las Vegas, then Utah… I LIVE IN FLORIDA. USPS literally told me they have no idea what’s going on. You would think a reputable company would step up, take ownership, and make things right for a loyal customer. Instead, I got told to “wait until it’s marked lost” and was tossed a measly $12 shipping refund like that fixes anything. Here’s the kicker: this isn’t the first time this has happened. My last order was also delayed I gave them the benefit of the doubt because I liked their product. But twice in a row? That’s a pattern. I shouldn’t have to chase down my own package, file a Route.com claim myself, and BEG for communication when I’ve already paid for the product. Once my money leaves my account, I expect what I paid for, and I expect the seller to have my back if the carrier screws up. Instead, they shoved the responsibility onto me and acted like it wasn’t their problem. Good companies own the problem and work with the customer to solve it. Great companies make it right replacement, refund, something that actually acknowledges the customer’s inconvenience. Lit Farms has done neither. For anyone thinking of ordering: know that if your package goes missing, you’ll be left to do all the legwork yourself. And if it happens more than once, don’t expect much sympathy apparently, even loyal customers are disposable. This is bad customer service, period. Unless they fix their shipping issues and start taking responsibility for orders after they leave their facility, I’ll be taking my money elsewhere and I’ll make sure everyone I know hears why.

Shipping sucks you pay $15 for it for literally nothing and some absolutely atrocious customer service. I’ve only been copping for like a 3 months but when I tell you there’s ALWAYS an issue with my order, Either Dry or shipping the customer service is unbearably annoying if you have an issue with your order don’t even bother you don’t wanna take the chance of having the brick chewer who won’t be named tell you to fck off(or they just won’t reply) back when I bought my first preferred, you’d think I’d be better than any of the essential I had before but nope. DRY AS FCK. Their are way to many THCA companies out here for them to be acting like this if you’re looking to buy THCA GO ELSEWHERE it’s not hard to find a company that had good weed good customer service and good shipping times( the bare minimum) and LIT farms has none of this.

fast shipping, high quality product, excellent prices and good communication, i did a ton of back research on this company before placing any orders, legit.

love your site and product but man i ordered the 31 and its now the 7 and still no product find better shipping