Samantha B.
Yeah the prices are great BUT....
Yeah the prices are great BUT the shipping takes FOREVER and a day plus the Customer Service is also dry and trash. I've talked to "Bry" twice and it's been less than helpful. I might try out the other site that's been mentioned in another review. Sad because I've spent $$$ with LIT. Edited to add that the conflicting information that I pointed out to good ole "Bry" about shipping was CONVENIENTLY removed from the website shortly after I pointed it out. Have already moved on to a new company. Bad attitudes will get you nowhere.
Response from LitfarmsSep 15, 2026
Samantha — two unhelpful exchanges and then finding the conflicting shipping information gone from the site is a fair thing to be annoyed about, and we'd rather explain what changed than leave you assuming. We're sorry, and sorry to lose a customer who'd spent that much. Please email [email protected] from the address you ordered with, and attach a screenshot of this review.


