Renee K.
I've been waiting a week.No updates no product
Today is sunday order was placed last monday.There have been no updates and no movement in customer service is unhelpful. I've been trying to get a refund for over four days. I have ordered five times before in the package.Has always been here in less than five days of the order being placed. They changed their shipping methods. So don't waste your time unless you wanna wait ten days or more for your product. But believe me, they make sure they pull that money from your bank account as soon as you place the order. Piss poor customer service. Quality on their essentials is a waste of time. You might as well smoke grass out of your yard.
Response from LitfarmsSep 15, 2026
Renee — five previous orders arriving inside five days is exactly why this one stands out, and four days of trying to get a refund is the part we're most sorry for. If the shipping method changed, customers should have been told. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, and we'll settle the refund.


