LitfarmsReviews of litfarms.com

Response from LitfarmsSep 10, 2026

Trishelle — a year as a customer and we declined an $11.11 refund on shipping we didn't deliver. That's a bad trade on our part and we're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can revisit that decision and your order.

Response from LitfarmsSep 15, 2026

Trey — weeks without a shipment is long past the point where you should have had to chase us, and recommending someone else is the natural conclusion. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can find the order and refund or ship it.

Response from LitfarmsSep 10, 2026

George — nine days to reach the post office is a processing failure, not a carrier one, and we won't pretend otherwise. We're sorry to lose you over it. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at what happened to your order.

Response from LitfarmsSep 15, 2026

Sasha — five days to produce a label, while an order you placed yesterday elsewhere is already ready to ship, is the comparison that matters and we can't argue with it. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can chase your order from the 12th.

Response from LitfarmsSep 10, 2026

Nine days to dispatch on a first order means you never really got to judge us on anything else. We're sorry it ended there. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at the hold-up and put something right for it.

Response from LitfarmsSep 10, 2026

Silas — six days, no label, no movement, and automated replies that said nothing. Those replies are the part we're fixing first. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, and a person here will find your order and answer you.

Response from LitfarmsSep 10, 2026

Short and fair. The shipping is the thing most people are telling us about and you're not wrong to lead with it. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at your order and make the delay up to you.

Response from LitfarmsSep 10, 2026

Perilous — $17 with insurance, over a week to arrive, two to four days just to pack, and rarely a reply when it goes wrong. You've described the problem precisely. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can respond properly.