liquorstars.com is listed under Beverages & Liquor.
liquorstars.com (liquorstars.com) has 147 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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B P.
This was first time ordering from this website. I saw a lot of bad reviews but took a chance and ordered a bottle of bourbon from website. I got an email with order confirmation and next day received tracking number. I tracked it and received it as expected. Everything was packaged nicely. No complaints at all on this order.
Ginny
BUYER BEWARE! DO NOT order from this company, absolutely terrible customer service, extremely rude. I received a partial order, including something I did not order, many times tried to get shipping label to return the incorrect item, each time was given a vague answer but never received the label, or remainder of my order. Finally had to contact my credit card company, I then received an extremely rude and unprofessional response from Liquor Stars. Credit card company ruled in my favor.
Timothy A.
WORST COMPANY I HAVE EVER DEALT WITH. I placed an order for $1,300 worth of whiskey a full month before Christmas as a gift. They only shipped the cheapest half of the order and never sent the $900 bottle or the additional $120 bottle. Christmas passed and the order was still incomplete. When I contacted them, they were dismissive, rude, and completely unwilling to address the issue. Not once did they apologize for ruining a Christmas gift or take accountability for selling products they clearly did not have in stock. This company is unreliable, unprofessional, and misleading. Their customer service is entitled, and they refuse to correct their mistakes or admit wrongdoing. At this point I have no choice but to file a chargeback with my bank to recover the money they failed to deliver on. I would NEVER purchase from them again or recommend them to anyone. An absolute waste of time and money.
Leslie G.
I should have read the reviews. Trying to get sn order for Christmas so ordered the first week of December. Now, I cant get any communication on when I may receive it. They dont respond at all.
paulbruno
Scam. They take your order and never ship anything. No communication, no emails, no nothing. You cannot contact them, phone never gets picked up, no email response. This site should be shutdown!
Danny A.
Terrible experience!! 17 days and still they didn’t ship my order. Lie after lie! This website is a total scam! Stay away and don’t fall for the cheaper prices! I warned you!
Matt H.
I placed an order July 1 of 2024 for over $300. I have called dozens of times and I ALWAYS get the same message. I have sent dozens of emails and only received one response, in August of 2024 saying that my order will be sent when the product is available. At this point I just want my money back.
Patrick
Absolutely the worst company I have ever seen. Ordered from them in July 2025. Still waiting on most of the orders. Had to dispute credit card on second order. Promised shipping and even sent photo of UPS label which was obviously not used. Not only were they of no help when I contacted them, but their representative told me to never contact him again. These guys are NOT legitimate and will scam you. Honestly don't think they have most of what they are selling. Beware, they will take your money. Sorry that 0 stars is not an option.
