Prank S.
Therapist always cancelled
Therapist always cancelled. Also group sessions was a mess.
Response from Lionrock RecoveryMay 8, 2021
This review is suspect especially due to the name used 'Prank Ster'. At Lionrock, client no-show rates are only 5% and it's rare that a counselor initiates a session cancellation. We also have backup therapists who can cover in the event that one of our therapists has an emergency and can't attend a scheduled session. In weekly surveys of our clients, 94% report they are either Extremely or Considerably Satisfied with their Individual Counseling Sessions and 92% report the same for their Group Counseling Sessions.



