Link Interactive started with one idea in mind. We wanted to be the leader in do-it-yourself (DIY) wireless security systems. We have accomplished this by ensuring we have great products and the best customer service. Link Interactive was formerly known as Link Home Security
Link Interactive (linkinteractive.com) has 310 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kathleen
We were new to the process of setting up our home alarm system - especially with local licensing and Central Station requirements. Not only did Link Interactive provide us with the products we needed at the best price, were there to help us with installation and programming. What a great company to work with.
Response from Link InteractiveJul 11, 2016
Glad to see you got all the help you needed, and please let us know if you ever need anything else!
Charles
I have had Link Interactive for 3 months now and it has been fantastic! The equipment works well and was easy to install. If you can use a power drill and program the clock on he microwave, then you can install the 2gig alarm system. Customer service was great when I needed them too.
Response from Link InteractiveJul 6, 2016
We're happy to hear that you are enjoying your system and that it is providing you with the peace of mind you deserve! Thanks for all your feedback and please don't hesitate to give us a call if you ever have any questions.
Los
Excellent customer service over all !!!
Response from Link InteractiveJul 6, 2016
Thanks for sharing.
Travis
They set the bar on how Customer Service should perform. Extremely pleased since I made the swap to Link Interactive !!
Response from Link InteractiveJun 10, 2016
Thank you for your kind words and sharing your experience with us! We are so glad you made the too!
Akelah
Horrible product. Alarm went off for no reason and kept going off. The whole thing is a hassle. Got a new alarm and was missing the brain. Customer service isn't helpful.
Response from Link InteractiveJun 3, 2016
We apologize that you had this experience. We are confident that we can resolve your issue. This definitely isn't normal. Please reach out to our customer service and they can get you sorted correctly.
Melinda
Excellent customer service. They're easy to get ahold of and promt at answering all my questions. I had one door sensor that had a bad battery but they sent me a new one plus extras without questions. Definitely worth the price too, it can't be beat for what's offered and the great assistance. I accidentally set the alarm off and they called right away to see if I needed EMS. I was very impressed.
Response from Link InteractiveJun 3, 2016
Thank you so much for sharing your experience with us! We are so happy you are enjoying your system and it is giving you the peace of mind you deserve! Thanks for being part of the Link family
Todd
All good, their phone support was great when I needed it.
Response from Link InteractiveJun 1, 2016
Thank you so much for your feedback and sharing your experience!
Ghassan
I found Link interactive help very much understanding, helpful, well aware of customer potential problems and patient
Response from Link InteractiveJun 1, 2016
Thank you so much for your kind words! We appreciate your feedback.
