I have worn the lingo for several months now, originally I would have given five stars how ever the last 4 in a row that I have bought have not worked. I bought one as usual from Walmart applied it as normal and it left the needle in the sensor in my arm, it then would not connect. I contacted support and they did send me a new one how ever even tho that one applied correctly it would not connect either 2 weeks later I bought another one. Once again applied correctly it would not connect. I purchased another one lol and behold would not connect. Today I purchased what will be my last one making the total of five in a row including the one they sent me. Once again needle stayed in sensor in my arm and keeps giving errors. Very disappointed I'm now 200 dollars in the hole. I'm a type two diabetic with controlled numbers and no medication so my insurance won't cover a normal cgm so I had been using this to have a general idea where my sugars were. Really wish lingo would get it figured out.
PP
Petra P.
We weren't even able to set our sensors…
We weren't even able to set our sensors up and customer service offered no support and said that we could not get a refund even though they were unused. Very frustrating and money wasted.
ZZ
Za Z.
8 out of 10 lasted the full time
I have bought about 10 lingo CGMs. Of those 3 did not complete the 15 day period: 1 was 3 days short, the other two quit at 7 and 9 days into the monitoring. I like the concept. I am prediabetic, I compared it to my contour next and it is within parameters. I did get a hold of Lingo customer service, but they are only sending one replacement. Another issue that I have had is the tape doesn't last and offer additional tape at a cost, seriously, why? Send a alcohol wipe, and make the dressing better for the lingo sensor or provide additional support tape. As a prediabetic, I like the concept, but I don't understand why the insurance game. I would rather have Libre 3 plus. Two stars because Lingo, quits working early, and because I have to add extra tape.
NH
Nick H.
Is this company a scam company?
Is this company a scam company.
Product stoped working after a couple of days.
The computer (presumably) then just sends out the same automated reply on contracting them several times.
Avoid
FE
Fuyuppe E.
A Total Legal Scam
A Total Legal Scam – Dexcom & Lingo Are Both Flooded With Defective Sensors
Do not waste your money on either of these over-the-counter devices. I have tried both, and they are both running a legal scam where they ship defective hardware and then completely ghost you when you try to get a replacement or refund.
I tried Dexcom right when it released, and it was absolute garbage. The sensors would only work for 1 to 5 days max before hitting massive errors. Their customer service team completely ghosts you, even if you manage to dig up and submit the correct serial numbers.
Because Dexcom was so bad, I switched to Abbott's Lingo. However, starting this year 2026, Lingo has completely broken down too. Every single sensor I have tried recently has stopped working properly, ending early within just 1 to 3 days. Not a single one of them lasts anywhere near the promised 14-day mark.
Suddenly a replacement link appears in the app this month. Even their "replacement promise" link is a total joke. The form explicitly forces you to answer: "Do you still have the biosensor available to return using a prepaid return kit?" It is a complete trap. If you say no because you threw away a used device that was already stuck into your skin and covered in blood, they can deny your claim. They literally expect you to harvest biohazardous waste off your own body and mail it back just to get the tracking days you already paid for.
Both Lingo and Dexcom have mobile apps that show your full device history, proving the sensors are erroring out or ending early. Yet, their online customer service forms demand a specific serial number that disappears from the app the moment the sensor dies. It is a complete trap. The serial number is printed on the physical BOX, so you are only lucky if you happen to keep the trash. But even if you save the box, type in the number, and successfully submit the form: THE GHOSTING STILL HAPPENS. Neither company replies to emails or app tickets.
They are both happy to take your money upfront, but the moment their cheap hardware fails, you are entirely on your own.
AS
Ayesha S.
I ordered two devices both of them were…
I ordered two devices both of them were worst in terms of usage, readings and the accessibility. It is not compatible with many of the android devices which is a big set back. The readings are horrible. Shows around 50 to 80 points difference. I would never buy this again.
BA
Barbara
App okay, support not so
While I was reasonably happy with the data collection and ease of use of the lingo App, I have had several problems with the bio sensor. If there is a problem on a weekday the support is good but if at a weekend it isn’t. You cannot speak to a real person it’s all online which I loathe and with arthritis in my fingers it is quite a challenge for me.
LS
larry S.
Absolutely worthless product
Absolutely worthless product. Why? Because it’s horrendously unreliable, and can lead you to make wrong decisions with potentially disastrous results. If you’re using this product you absolutely must have and use a finger prick glucose meter to verify the lingo readings. What you’ll find out is that they’re insanely off, reading, in my case, 50-80 lower ALL THE TIME, as compared to a normal meter. And I use two different meters and the differences between the meters is usually about 10 high/low.