Line2Reviews of line2.com

I have been using Line2 for several years and would not, under any circumstances, recommend them to anyone else. Here are my primary issues: The phone app is unreliable and will rarely provide any notification when I receive a call / text. The phone app often disconnects with no indication that it is no longer connected. The Windows app often has a difficult time connecting and does not notify of missed calls or messages. The Windows app has notified me for months that there is a new version and asks if I would like to "update now." I say "yes," it updates, and then does the same thing the next time I load the program. I am able to view my texts through the web interface, but can not respond to them. Neither the phone app nor the windows app shows the text message in question. In summary: this service is incredibly unreliable and creates immense amounts of frustration for me. I have had to apologize to clients for missing deadlines and important messages because the service did not notify me of their calls. I am currently attempting to port my number away from their service, but they have been refusing to allow my new service provider to take the number. I have had nothing but negative experiences with this company and look forward to being rid of them.

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The only thing I could think if’s no not

Line2 was so quick to call when they knew I was interested in their product. Now that I've purchased, they are IMPOSSIBLE to get ahold of. Set-Up calls are booked out for a WEEK. Called and left three different voicemails today and have not heard back. The platform is extremely user-unfriendly. Terrible. Agents are pleasant enough when you can get ahold of anyone.

Dennis was great. He walked me through a resolution to my problem and solved it. He was courteous, and clearly instructive. He sweetened a bad taste in my mouth for Line2 as over the last 2 days I have emailed Line2 twice looking for a resolution and neither email was returned. I also left a voice message yesterday after a long wait to be connected to a tech and that messages was not returned or addressed with me. Before talking with Dennis on this ticket I had called earlier and spoke to someone on ticket #713050, his resolution was to reset my password on his end, which solved nothing except for logging me out of my Line2 phone app which abruptly ended my phone call. I was left with a reset password and no way or instruction to log back in. Instead I received an email stating that ticket # 713050 was resolved. Which of Coarse it wasn't, so I replied to that email as instructed in the email that it was not resolved and I was never followed up on with that issue. I do not recall the gentleman's name that I spoke with on ticket #713050, but he was of no help. Dennis, on this ticket, however, was a true help. My 5 star rating is for Dennis, as for Line2...One star.

Good app for recovering sms

THIS COMPANY IS A SCAM!!! No customer service, no management, no return calls, so assistance - 100% scammers! Beware!

The line2 support team fixed all my issues, but the interface is hard to use.