Line2Line2 adds a second phone line to your favorite mobile devices. Keep work calls and texts separate from personal ones. Do business on the run.
Line2 (line2.com) has 806 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Abbey
Sometimes lines do not or stop working. But this is not frequent.
Response from Line2Jun 9, 2026
Hello Abbey - We appreciate your review and feedback. We understand you’ve already worked with our team, and we remain committed to ensuring these issues do not occur again. If they do reoccur, our support team will be ready to take the necessary steps to troubleshoot and resolve them for you.
Kyle S.
If there was 0 stars I would give it. If you want to efficiently and successfully field calls and texts for your business then go elsewhere. The customer service is terrible and you'll be on hold for most of the call. Their pricing is not accurate at all. It's supposed to be 7.99 a month for the annual plan which should equal less than $100 a year and I'm charged upwards of 3-400 while not being able to send texts. It doesn't work well with Carplay at all and will freeze Carplay half the time a call comes through. Calls drop constantly or don't even come through. Overall this company is dogshit and I would heavily advise you to go somewhere else if you want to be happy.
Response from Line2Jun 9, 2026
Hello Kyle – Thank you for sharing your feedback with us. I’m truly sorry for the frustration you experienced during your recent service interaction. After your account was inadvertently deleted on your end, our agent mistakenly reapplied your annual service charge during the reactivation process. I want to reassure you that the additional charge has been fully refunded, and the agent has been coached on the correct procedures to prevent this from happening again. We also understand that the call became lengthy due to the complexities involved in reactivating a number after an account deletion. Your time is valuable, and we appreciate your patience and willingness to continue the conversation when we offered a callback. While the initial issue stemmed from the account deletion, we recognize that our handling of the reactivation did not meet the standard of care you deserve. We are committed to improving this call type so future interactions are smoother and more supportive. Your feedback genuinely helps us do better, and we appreciate you taking the time to bring this to our attention.
Eira R.
Easy connection
Response from Line2Jun 3, 2026
Hello Eira - Thank you for the 5-star review! We're delighted to hear that setting up your services was easy and straightforward. We appreciate your feedback and are glad you had a positive experience. Thank you for choosing Line2!
Me
Followed recommended steps to resolve issue, still unresolved
Response from Line2May 27, 2026
Hello Me - Thank you for the review and follow up details. We have your information and will have a support team member reach out to you today.
Suzy
The experience was great .
Response from Line2May 26, 2026
Hello Suzy - We're glad your service experience with our support team was a great one!
KarenSun Shine Travel and T.
I’m very happy and satisfied with your fast response whenever I encounter small problems with Line 2. Your customer support is very responsive and helpful, which gives me peace of mind as a user. I also really like the signal because it is strong, stable, and connects quickly, especially when communicating with other countries. Line 2 has been very useful for my daily communication and business transactions. The app is easy to use, reliable, and convenient, especially for international messaging and calls. Thank you for providing such a good service and for continuously assisting your users whenever support is needed. I truly appreciate your excellent service and support.
Response from Line2May 26, 2026
Hello Karen - Thank you for your thoughtful review regarding your support experiences and the benefit you are receiving for your business using our Line2 service!
Michel F.
Once in a while I have to either delete the software and redownload it to my iPad Air 4 and other times reboot the iPad. That because I miss calls and text message. Sometimes I get to see that I got a call or a text message only much later and I do mean much later. Furthemore, long text message that take moré than one line cannot be reread after they are sent, that is part of the lines are hiden and it is impossible to move the text to one side or the other in order to remember what was written. Added to this is when the line cuts off during a phone call for some unexplainable reason and try to phone back, I have to reboot other wise the app indicates that i'm already in line with the other party. So yes I can't give more than three stars. I am even tempted to give a 2 star rating. Yet the phone line service is adequate, thus 3* !
Response from Line2May 27, 2026
Hello Michael Fontaine - Thank you for your feedback and for taking the time to leave a review. We understand that you recently connected with a member of our support team and have a follow-up one-on-one appointment scheduled to further troubleshoot your SMS concerns. We truly appreciate you sharing your experience, as it helps us continue improving. Your satisfaction is very important to us, and we remain committed to providing the best possible support.
Veterinary
Fast and efficient re info about porting one number while keeping my second
Response from Line2May 26, 2026
Hello Veterinary - We're pleased to read your review of your service experience!
