Line2Reviews of line2.com

Response from Line2Oct 23, 2023

Hello, Shari Bingham- We are sorry to read that you've been experiencing log-in issues. It is quite unusual that the application requires you to change your password so frequently. We would love to look into this for you. Please reach out to https://www.line2.com/resources/contact/ so that we can have this investigated.

Response from Line2Sep 28, 2023

Hello Chachchya Ruanjaruan- We appreciate the 5-star review. Feedback from our customers means a lot. Thank you for choosing Line2!

Response from Line2Sep 28, 2023

Hello John T. Weaver- We're so glad that your issue was resolved quickly. Thank you for sharing the kudos regarding your experience with Orlando! We'll make sure our management team and Olrando know you gave him a shoutout!

Response from Line2Sep 26, 2023

Hi Ahmad Chughtai - We are happy to hear that Line2 is your go-to phone service while traveling. We pride ourselves on being a hassle-free phone solution for people on the go!

Response from Line2Sep 26, 2023

Hello Goldberg Hamilton, We are sorry to read that you are experiencing audio issues with our service. Please try to uninstall & reinstall the app as this should assist with refreshing your connection to the servers. Please ensure that you are also connected to a stable internet connection in order to get the best quality for your calls. For better call quality, you can have the calls forwarded to your cell phone.

Response from Line2Sep 26, 2023

Hello Stephanie Templeton, We're sorry to read that you've been experiencing these issues with our app. However, this is not a common user experience where the app constantly logs you out. If you're still experiencing issues with your text messages, please reach out to our support team for further assistance https://www.line2.com/resources/contact/

Response from Line2Sep 26, 2023

Hello Tupou Haungatau- We apologize for any inconvenience you may have experienced. While we understand any hold time is frustrating, in reviewing our hold time service levels over the past few months, the hold time to reach a support rep for our contact center has stayed within ten minutes for several months. When writing your review, you may be referencing another service provider. Our support team via phone at (888) 472-9900 or via chat on our website line2.com, Mondays through Fridays between 8 a.m. and 8 p.m. EST for assistance.

Response from Line2Sep 26, 2023

Hello Tina, We get it. Getting logged out of your account can be frustrating. On occasion, when we have app updates, the app may log you out. If this issue is occurring frequently, please reach out to our support team, who can troubleshoot further. You can find our contact details at https://www.line2.com/resources/contact/ should you require further assistance.