Line2Reviews of line2.com

The 5 consecutive years I've had the service there has been no functionality added. Slowly existing functionality has degraded and being taken away. Text service is being taken away unless you register and registration requires a physical address not a business post office address, yet no difference in service cost for taking away text service for not registering.

Called customer tech support number since Line2 app was not working. Accepted the call back option rather than continuing to hold. A full two hours later, still no call back, and tech support is now closed. I guess my call wasn't that important to them.

I have been a long time customer with mixed results. The service is not 100% reliable and the app is buggy. Up until yesterday the service got the job done . Now they have started using cloudfare and are blocking my ProtonVPN connections. Support's answer is to stop using our company wide VPN while using Line2. Both the app and their website block my connections. If you are deciding about where to use Line2, there are better companies. Don't run your business phone number with Line2.

Hey so I have been using line2 for last 5 years or more to make virtual cold calls and recently this app is not even opening up on one of my computer windows 10 + on another computer same windows 10 line2 app opens up but when I try to put my number and passwords the app just disappears from the screen so can't log in pls help or I will lose my job, also I had these issues before but I was able fix it redownloading the app but this time it just not working.

every time I try to use line 2 it doesn't work. Or the app desconecte from the phone without any notification. If the app is active. You receive a notification “ Could Not Connect to server to place call.” When you pay for a line you don’t except tu check of it is on line or not or disconnected. I expect to be working 24 hours a day. Also some times I didn’t receive the msm from people I straying from reaching me. I can go on if you need more. When you call for support it can take 20 minutes or more for someone to help. You want more? In a month I have to call for support 3 times already.

What you are trying to do is preventing public damage but this won’t work. You are the worst I have seen in the business world. You can not say that you are working on your internal policies to see that changes are made. Please don’t fool the public this is people’s business you are playing with. How can you tell me after this long as you state that you have in business you have never thought of the impact of your operations of cutting off business communication without a warning, no negotiation which business entity are you and how do you think you can retain customers with this nosense. Your representative so arrogantly and reluctantly telling you I don’t have anything to say with you but they detected fraud thus you are cut off. Do you know what that statement means to someone who has kept his/ her integrity in check for years?????. someone with no business acumen but because he thinks he just makes a stupid decision which cost a business over $50000 From day one I found it hard for you to understand our business operations every time you were like we need more we need more after a year of struggling you declared that I can now use your line Please public never try these people because yours might be worse than mine If u have a family of 3 people and you want to use it as an option where all of you have their own numbers as fall back you can use but if business worst decision

They charged me 6 times 13 dlls and have NO PHONE NUMBER, that's INSANE, don't try to use this app, IT'S 1000% SCAM!!

I have had line two for many many years. We have four lines, all business lines. The last two years have been a nightmare. Dropped calls, customers can't hear me and I can't hear them (on a 100gb/second wifi). The phone rings but I can't answer even though I try, and yet they never reach the voice mail either.Our customers are complaining. The texting is OK, but does not work well with images and files. This in combination with the current pricing means we are taking our four business lines elsewhere.