Line2Reviews of line2.com

Response from Line2Aug 26, 2026

Hello Iac, thank you for taking the time to leave this review. We’re thrilled to hear that your issue was handled with care and professionalism, and we fulfilled our promise to honor your request. We truly appreciate your recommendation and are grateful you chose us. If you ever need support again, we’re always here to help.

Response from Line2Aug 18, 2026

Hello Randall, thank you so much for your review and your kind words about our support team. We truly care about our customers, and it means a lot to hear that our efforts made a positive impact. We appreciate you taking the time to share your experience with us.

Response from Line2Aug 18, 2026

Hello Manager, we’re sorry to hear about the trouble you’ve had with your service. We have reviewed your ticket related to this review and see our team sent over a call‑forwarding guide to help get things started, but we’d really like to walk through the setup with you directly to make sure everything is working the way it should. Our support team is available to provide personalized assistance by phone, and we’d be happy to help you get this resolved quickly. Please reach out via phone at (888) 472-9900. We're in the office Monday through Friday between 8 am to 8 pm EST.

Response from Line2Aug 18, 2026

Hello Danish, we appreciate the 5‑star review! We’re glad to hear our team was able to respond quickly and help resolve the issue right away.

Response from Line2Aug 4, 2026

Hello Elizabeth — Thank you for taking the time to leave your feedback, and we’re sorry to hear that your toll‑free number isn’t performing as well as your previous local number. Here at Line2, we have never required customers to switch from a local number to a toll‑free number. If that option was suggested, it may have been because your local number did not meet the rigid FCC requirements for 10DLC approval, which are necessary for sending SMS messages to your contacts. It has now been two years since your registration was reviewed. If your business details or online presence have expanded or changed, we would be happy to work with you to resubmit your local number registration. We have a dedicated team that can quickly review your current information to confirm whether you now meet all required criteria for approval. We can also see if your original local number may still be available.

Response from Line2Aug 4, 2026

Hello Roberto - Thank you for leaving your 5-star review and letting us know how our support team is doing!

Response from Line2Jul 30, 2026

Hello Parachute - Thank you so much for sharing your feedback about your recent experience with our support team. After reviewing your contact history, we can see that you reached out to us on two separate occasions. Your first inquiry was related to bill pay for a subscription purchased through the app store, and our team member recommended contacting the subscription payor directly for billing assistance. Your second contact involved issues with our app, and we requested a bit more information so we could help troubleshoot. We didn’t receive a reply via email, but a member of our team will be reaching out to you by phone to provide further support. We’re always looking for ways to improve our service, and your feedback truly helps us do that.