Limited Run GamesReviews of limitedrungames.com

Habe einen Controller über ein Jahr vorbestellt, angeblich wurde er verschickt, kam jedoch nie an.. Keine Hilfe vom Support.. Nie wieder!

Absolutely terrible. Firstly, their production time estimates are seriously understated. Between July 2022 and March 2023, I ordered 4 games, totaling approximately £500. Production times were listed at approx 10 months on each item. It took 19 months for the first item to even be shipped. The next game shipped 17 months after the day it was ordered. The third game took 19 months to ship. The final game was delivered on 13th March 2024 - a year after ordering, so getting a little bit closer... After a year, I began chasing the first three games, and each time I emailed, there were 1 of 2 outcomes; 1. I was fobbed off with no real explanation or revised ETA. 2. My email was ignored. I continued chasing over the following months, and the cycle of being ignored or fobbed off also continued. Eventually all 4 games arrived. But that sadly wasn't the end of the problems. 2 of the games had substandard printwork on the boxes - these were all "Collector's Editions"- big box games with boxes that were supposed to look like the originals. One of these 2 boxes was FAR worse than the other, in fact the printing was so dark that it is very difficult to make out any detail at all. It absolutely looks like a bad print run. A very far cry from the rendered artwork we were shown on the site when placing the pre-orders. Clearly their quality control is below par. When I wrote in to complain, and provided photos as evidence, I was told that that was just they way it is. Apparently it's supposed to be like that(??!) and so it's tough luck. I will never trust or buy from Limited Run Games again, and I sincerely hope people read these reviews before parting with their money.

Leider gab es Probleme mit der Lieferung, da DHL mich nicht benachrichtigt hat und das Paket zurück in die USA ging. Doch der Kundensupport hat sich direkt um einen neuen Versand gekümmert. Besonders Mikey, mit dem ich geschrieben habe, hat unglaublich schnell reagiert und war dabei super freundlich und hilfsbereit. So ein kompetenter und freundlicher Service ist leider nicht mehr selbstverständlich – ich kann Limitedrungames uneingeschränkt weiterempfehlen.

Honestly the only this company has going for them is they print physical games. The fear of missing out is ridiculous and thats how they keep their customers. Wait times sucks, shipping is over priced. Customer service is honestly mediocre its not the worst but its not good either.

How are they in business? No idea. I ordered two copies of a game and they sent me one. When I talked with them about it, they made it sound as if my claim was awfully suspicious. I did a chargeback with my card company, and they told me that's not what chargebacks are for, and that if I did it again they would block me from future purchases. They did send me a second copy of the game, but they are rude and emotional.

In the end all of the products (game + several merch items) I received (today) were of great quality. However, it took quite a bit of time before they arrived. Roughly 15 months due too several delays. It was all well worth the wait though. I can only recommend LRG based on this one experience. If I come across a classic game that I need to have physically I won't hesitate to purchase again.

Great company. Recent experience not good as my copy of Animal Well for Switch got lost in transit when in the UK (Evri courier). Obviously this is not Limited Run's fault and both Matt and Jason from customer service responded very quickly in helping address the issue. Don't let the negative reviews put you off. They may be slow at times, but their products and customer service is great.

Empresa nada seria son unos INCOMPETENTES , después de dejarme más de 600€ en reservas y pagar el TOTAL de los artículos, pasados los meses y cuando tenías que enviar el primero de los artículos me haces una devolución parcial del total! Diciéndome que creen que la compra es fraude! Si esta pagado ¿porque anulan la compra pasados meses? Y el resto de mi dinero? Unos ladrones y sin vergüenzas! Por suerte aún estoy en periodo para poder hacer la reclamación del resto de mi dinero por paypal! Abierta la reclamación y elevado mi acaso a disputa aportando las pruebas no son capaces de contestar en PayPal, pretendiendo que para devolverme el resto de los 600€ que anule la disputa. Evidentemente no lo haré porque no me fio ni un pelo de esta empresa. Unos incompetentes. Que pretendenten hacer fraude a los usuarios y si no están familiarizados con abrir disputas via PayPal quedarse con el dinero. CUIDADO con esta empresa de dudosa legalidad!