Limited Run GamesReviews of limitedrungames.com

ne donne pas de date mauvaise communication e fou de nous

One shipment got lost (it's been stuck in transit for well over a month with no movement). They refuse to refund saying I need a declaration from the shipping company, except since it never entered my country (was an internatioanl shipment) it's impossible for me to get any kind of declaration. They refuse to refund. I had to open a dispute with paypal and luckily I won and got a refund by papypal with purchase protection. But the support is terrible, they give no help (and refuse to ackownledge the lost shipement even after seeing the tracking code) and refuse any kind of refund (I had to get it through a paypal dispute).

Publisher mit der größten und besten Auswahl an physischen Spielen. Bereits öfter Bestellt und nie Probleme gehabt. Die Versandzeit ist sehr lange und die Kommunikation seitens LRG verbesserungswürdig. Ich bin dennoch zufrieden.

This company is trash do not use, customer service sucks. There policies suck and i dont know how there still open.

Over the past few years, this company has turned into a conveyor belt of low-quality releases with a terrible attitude toward customers. Their products are no longer anything unique — it’s just mass-market retail that sits unsold in other stores for years, often heavily discounted. On top of that, many of their releases are later reissued by other publishers at better prices. The company is clearly cutting costs on collector’s editions: they sell products with minimal content for $80–100, have stopped including collectible cards, and don’t even add basic extras like stickers — something that is standard across the industry. But that’s not even the main reason for this review. I pre-ordered the collector’s edition of "Ender Magnolia" for PS5 and waited over six months for it (as usual, the original release window was missed). When it finally shipped, it was sent in a thin mailing bag with no protection whatsoever. As a result, all four corners were crushed, and the collector’s item lost its value entirely. I contacted support and provided a full unboxing video (which clearly shows the condition of the package upon arrival) along with photos. After a week of back-and-forth, the company refused to take responsibility, insisting that they always ship in cardboard boxes, and offered only a 15% refund. This is completely unacceptable. After this experience, I will never order directly from this company again. To customers — I strongly recommend avoiding purchases from this seller. To developers — you should seriously reconsider working with this publisher.

Leider hat sich das Unternehmen entschlossen Jurassic Park Classic Collection aus dem Verkauf zu nehmen, auch Digital und das nach nur 2 Jahren . Somit ist jeder Besitzer einer Digitalen PlayStation im Nachteil. Ich Werde dieses Unternehmen in Zukunft aufjedenfall meiden. Vorallem wenn die Zukunft nur noch auf digital setzt .

Spent the last two months back and forth with their support to get replacement outer sleeves for 3 out of 7 games that I ordered from them. The games were packaged improperly causing the corners of the game box to get smashed and creased during shipping. They sent two replacements out so far and every time they arrive in an even worse condition, as their shipping department is beyond incompetent. Their support agents, while not at fault here, are more robotic sounding than ChatGPT. If I could I'd give them 0 stars, never ever buying from them again.

Man they do not care about you after they have your money! I ordered the SonicXShadow Generations collectors ed - and it arrived in a sorry state. Extremely poor paint job, damaged and the figure actually just doesnt fit on the base, I can't even stand it up! I opened a ticket and was assured someone would get back to me - but its been 2 and a half months and now they're just ignoring my further emails 🫠 Thanks limited run👍