Don't buy anything from them. They use a bad fabric. It's a terrible material. Nothing that I bought was like the picture. They don't have a process to do the return, and you will never see your money back. You cannot return to the Liliprety. Buy your clothes in a safe place. This is a scam!!!
Response from lilipretty.comApr 24, 2025
We are sorry for the bad experience. We have contacted you by email to follow up on your issue.
EL
Emily L.
Crappy & Disappointing ...Not LiliPretty!!!
Order 4 items from this company & followed tacking number on a site called 17track for 5WEEKS!! I watched it every week. Today it said package arrived a week and half ago and it was put in my mailbox.( My mailbox Is tiny & a package would never fit) I went to my local post office & they kind nicely told me they don't know know anything about the fake tracking number.I googled it & nothing !!! FAKE! I looked up there address & Name its some fake crap
Response from lilipretty.comMar 28, 2025
We are sorry for the bad experience. We have contacted you by email to follow up on your issue.
EL
Emily L.
Company is a scam !!
My experience is the same as the other reviews !! Order 3 items waited over a month & watch the items on some face tracking service called 17Track I kept watching & it said package was delivered but it wasn’t said it was put in my mailbox… my mailbox is tiny ! Went to my post office and they said it’s probably fake, they don’t have any idea what tracking service is !! Total scam !!!
Response from lilipretty.comMar 28, 2025
We have contacted you by email to follow up on your issue.
HG
Holly G.
Package not deliveres
So I’ve been waiting over a month for my order. When I checked yesterday it said not delivered yet. Checked today and it says it was delivered on March 10 to the mailbox. I have not received my dress. I’ve emailed the company twice and so far have not heard back. If they handle this situation I will update my review.
Response from lilipretty.comMar 28, 2025
Sorry for the inconvenience caused. We noticed that the refund has been processed and your issue has been resolved.
OL
Olga L.
I feel sad and stupid to make order…
I feel sad and stupid to make order from scam site like lilipretty. This network of scam shops include also other shops which instagram
recommend. I make 2 orders and 1 order i get. Costume is totally crap. Poor quality. They didnt want make return and disnt back money...BUT MOST IMPORTANT AFTER ORDER MY BANK CARD WAS HACKED. I make report in instagram and bank, but money is dissapear. BE CAREFUL GIRLS.
Response from lilipretty.comMar 14, 2025
Sorry to hear about your bad experience. Unfortunately, we couldn't find your order. could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
KZ
Kathie Z.
Dress is TOTAL CRAP!!!!!!
In order to write a review, I had to give one star. Stay away from this company. I ordered a maxi dress and it is total crap. Poorly made, pattern is out of a demon movie, Fit is terrible, their sizing is all jacked up. Oh sure I can return it to China for lot of $$$ even though it appears to be shipped via Chicago. There is a Phoenix address and I live in Phoenix, so I am going to try to go there in person. They offered me a $5.00 credit. I told them nothing less than $25, we are still negotiating. STAY AWAY FROM THIS COMPANY!!!!!!
Response from lilipretty.comMar 14, 2025
Dear customer,
Sorry for the inconvenience, could you please tell us your order number or email address? We will contact you as soon as possible and help you solve your problem.
Looking forward to your reply.
Have a nice day!
KP
Kambra P.
RUN AWAY NOW!!!
I would give 0 stars if possible!
I ordered a $55 item on 1/30/25 to wear for my engagement photo shoot and paid for “Express Shipping” of 5-10 days.
I received no shipping confirmation or tracking information after 7 days, so I emailed them and was told the item would ship within 48-hours, then immediately received another email that the item had shipped.
I followed the tracking number, which showed it had arrived in the U.S. & cleared customs at midnight on 2/15/25. Another week went by with absolutely no updates on the tracking number or shipment’s location/ETA. I again contacted the company & was told to continue waiting.
FINALLY the item arrived on 2/25/25 (still without any updates on the tracking #) almost a full month after ordering, despite me paying extra for 5-10 day shipping.
The worst part of this experience is that the ITEM I RECEIVED IS NOT THE SAME AS THE ITEM I ORDERED! The quality of the strapless romper is so horrendous that the garment will not even stay up to cover my breasts without being held in place as it is so large & there is ZERO STRUCTURE to it. The fabric is so thin and cheap that it is entirely see-through, and NOT AT ALL AS ADVERTISED on their website.
I ordered a size small, and although the item received is labeled small, it is so large and poorly constructed that it wouldn’t fit anyone of any size correctly, or as pictured on their website.
To add insult to injury, their “returns” process is a joke. They OFFERED TO PAY ME $3 USD TO KEEP THE UNWEARABLE ITEM! When I refused this option and demanded a refund, they said I can return the item which will be “very expensive shipping at my own expense”, and THEY DO NOT ACCEPT UPS/DHL/FedEx shipping for returns.
This company appears to be a SCAM! They are selling cheaply made, horrendously low quality items that are falsely advertised and they have ZERO CONCERN for customer satisfaction or making things right.
STAY AWAY & save yourself the headache of dealing with this unprofessional joke of a clothing company.
Response from lilipretty.comMar 14, 2025
Thank you for contacting us and sharing your feedback about your recent purchase. We are sorry for the inconvenience.
We strive to provide quality products and excellent service, and we regret that we failed to do so this time. Your review is valuable to us and I would like to address your concerns directly.
Regarding the return process, we usually have policies that manage such requests. However, I understand your frustration and would like to assist in resolving this matter. If you wish, I can help facilitate your return or find a solution that works for you.
We have contacted you by email to follow up on your issue.
Thank you for your understanding and I hope to resolve your issue.
AG
Anna G.
I sent all items back to their China…
I sent all items back to their China address at my expense and the tracking number shows it was received by them 20+ days ago. I have emailed them multiple times about getting my refund and they have not responded to my emails. I will never use this company again. They are a SCAM!!
Response from lilipretty.comMar 14, 2025
We noticed that you have already received a refund via another method. Your problem has been solved.