LignaReviews of ligna.io

This program Lily does everything you needed to from emails to client acquisition. It has its own portal. It's literally everything you can need in order to run your business the way you wanted to and the customizability is amazing. The customer service is always exceptional and they are quick to respond and help with anything you need. Keep up the good work guys!!

It really seemed like these guys "got it", I paid for an agency site and was looking forward to moving my clients over to their services. Unfortunately I never got the site delivered. There was just issue over issue. At first they didn't have the right email, and then there was an issue with the chat box, and then I never received the invite to the Discord. I gave him plenty of time and nothing was ever done. They even sent me a preview of the site, but never actually built it in the back end. Right now, its all vaporware. No response, I was ghosted by the customer support, which seems to be just the owner. I do not recommend giving them any money until they can get their stuff together.

Bad business - No customer support Was promised action from the owner Jon and they accepted my money for additional services but never provided anything promised to refund but never received it and any efforts to reach out gone ignore (Over a month of reaching out). Stay away from this business they will waste your time and take your money without providing anything in return.

The non ChatGPT fake reviews speak volume how they run their business.

I cannot express enough how impressed I am with Ligna! The platform is amazing! It is not just one tool; it's a complete sales and marketing platform with everything you need to close clients, manage content, projects, and track every detail of the process! Features: - CRM - A complete branding system - Marketing Dashboard - Sales Dashboard - Analytics - Phone numbers provided (VoIP) - Chat widget - Email marketing (funnel, cadence, etc.) - SMS marketing - Integrations: Email, pixel, app, API, domain names - A website builder with great themes provided - Ability to create a knowledge base, courses - Powerful data form and custom fields creation And lately, they added "Workers," the ability to scrape GMB by cities and industry to automatically build a prospect list. A dream! I bought Ligna on January 21, 2022. And to this day, it is my best purchase on AppSumo! But what truly sets Ligna apart is the dedication of its founder, Jon Aguilar. Jon's commitment to the platform and its community is evident in every interaction. He genuinely cares about user feedback and is always looking for ways to enhance the platform while managing customer inquiries through various channels. While there’s always room for improvement, such as expanding customer support options, the ongoing updates and enhancements show that the team is committed to making Ligna even better. It’s important to remember that the software is developed and maintained by a small team. The platform is powerful and requires a learning curve, and you need to be willing to dedicate time and get your hands dirty as it is in constant development. Patience and understanding from users can go a long way as they work non-stop to improve their service. Overall, I highly recommend Ligna to anyone looking for a powerful CRM solution. I am excited to see how this platform will continue to evolve!

Horrible experience just like everybody else. Reporting to BBB for his shady tactics and business.

My experience with this service has had its ups and downs, but I'm pleased to say I'm genuinely impressed now. Initially, Jon, the representative, was incredibly kind and attentive, promptly addressing my numerous questions during the first few days after signing up. However, communication became sparse, and the initial positivity faded once the payment was processed. After some frustration and a lack of updates, the team managed to get things back on track. Now that I've seen the full potential of the system, I believe it can be truly transformative. However, there are a few areas where improvement is needed: Documentation: There is a serious lack of clear and comprehensive documentation. Many users, including myself, do not understand what "near me technology" entails or how the scraper system functions. Improving this would greatly enhance user experience. Feature Visibility: The platform needs to better showcase its features. As a user, I need to immediately see how each feature can benefit my business upon logging in. Communication and Support: While the product is impressive, the communication and support process needs improvement. Regular updates and faster response times would significantly boost customer satisfaction. Despite these issues, the product itself shows immense potential. The "people, process, product" trio is critical here. While the product is impressive for a developer like myself, the processes are currently lacking, and there appear to be too few people available to support their commitments. With better documentation, feature visibility, and support, this platform could truly excel. Looking forward to continued improvements and great success!

Ah, Ligna, where customer service is like a unicorn - everyone talks about it, but no one's ever actually seen it! 🦄✨ If you're not Ray-Ray, the software wizard, well, strap on your detective hat because you're about to embark on a quest more elusive than finding Bigfoot. I tried everything short of sending a singing telegram just to get some assistance, but alas, my cries for help were met with the same response as shouting into the void. So, if you're not fluent in binary or don't have a hotline to Ray-Ray's Bat Cave, then brace yourself for a journey into the Bermuda Triangle of customer service. May the odds be ever in your favor, brave soul!