LignaReviews of ligna.io

I was using their whitelabel service through a different provider. I enjoyed the service and was being billed through my Ligna platform. Then the white label asked to bill through their payment provider. Ligna kept charging me, and then began DOUBLE CHARGING ME. The owner said he would look into it. Then after months (accruing interest on my card) he said would find a way to reimburse me. Then more months went by (still accruing interest), he says he will have to expedite this on his own, asking for my ACH information. I haven't heard anything ever since. It's now been OVER A YEAR since my last communication with Ligna (after monthly emails). I'll be taking this to court to recover the erroneous charges

I’m extremely disappointed with Ligna.io. I purchased their subscription for calling across North America, but the telephony service hasn’t worked for more than a week. During this time, I’ve repeatedly tried to contact them, neither support nor email responds at all. It feels as if the service has simply been abandoned. At this point, it’s the worst experience I’ve had in many years. I paid for the service, but it’s not being provided, and the company shows no reaction. Based on my own experience, I strongly do not recommend using Ligna.io.

Would not recommend. I was sold into some marketing deal which was a big hoax and asked the owner to call me which he said he would to explain and never called me after my money was processed. I asked for a refund and had to open a dispute on Venmo because he just ignored all of my emails. It took months to get my money back.

It really seemed like these guys "got it", I paid for an agency site and was looking forward to moving my clients over to their services. Unfortunately I never got the site delivered. There was just issue over issue. At first they didn't have the right email, and then there was an issue with the chat box, and then I never received the invite to the Discord. I gave him plenty of time and nothing was ever done. They even sent me a preview of the site, but never actually built it in the back end. Right now, its all vaporware. No response, I was ghosted by the customer support, which seems to be just the owner. I do not recommend giving them any money until they can get their stuff together.

Bad business - No customer support Was promised action from the owner Jon and they accepted my money for additional services but never provided anything promised to refund but never received it and any efforts to reach out gone ignore (Over a month of reaching out). Stay away from this business they will waste your time and take your money without providing anything in return.

The non ChatGPT fake reviews speak volume how they run their business.

Horrible experience just like everybody else. Reporting to BBB for his shady tactics and business.

The support system they have doesn't really work. For any support related issues, they have a chat widget where the support can reply, but it is very likely that they will not reply, or reply once and never follow up after that. There is no ticketing system, so good luck getting the attention of anyone from the support. Best hope they are online and see your message when you write it. I have been trying to cancel my lifetime deal for weeks now.