Scott
I have been with NECU for a number of…
I have been with NECU for a number of years. Patrick in loans, was particularly helpful. - the loan officer? No. I requested a car loan recently and, frustratingly, was refused. I have years of perfect dealings and ALWAYS pay on time, or early. I always pay more than required. If I meet ALL of my obligations and specifically request a loan, for which I am more than financially capable. I wouldn't waste anyone's time otherwise. What I do with the vehicle is MY business. To say I'm disappointed, is a massive understatement. I am 61 years old. I've worked extremely hard for my credit. I care for the special needs, counsel others in need, and strive, incessantly, to be a supporter of my community. I wish to say ty for Patrick's support and belief in my ability. So much for NECU's advertising campaign touting how they "take care and support the community" Not so in my case. Close to an 800 credit score, perfect payment record, I work over 95 hours a week. This... is my reward. Basically someone else babysitting my capabilities... Ridiculous. Scott C.
Response from Lighthouse Credit UnionMay 8, 2024
Hi Scott - thank you for sharing your experience. We'd love to look into this situation further, so we will have one of our Member Care Specialists reach out to you. ~Janessa



