Orlando Dias Bexiga N.
Atendimento muito bom estou muito…
Atendimento muito bom estou muito satisfeito com o software LIGHTBURN

LightBurn is better layout, editing, and control software for your laser cutter. It is a native application written for Windows and macOS.
LightBurn Software (lightburnsoftware.com) has 207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Orlando Dias Bexiga N.
Atendimento muito bom estou muito satisfeito com o software LIGHTBURN
Ron S.
Your associate never gave up on me even when some of the directions were not intuitive to me. After several back-and-forth, the associate shared with me similar G code used on their own Foxalien CNC Machines in conjunction with lightburn, this helped immensely getting me back on my feet to the joys of lasering. Your organization provides great customer service
Erich S.
I am very satisfied! Very quick response, very high problem-solving skills, and very friendly communication. Couldn't be better! Thank you very much!
Ruud van D.
Zeer goed en vakkundig geholpen. Uitermate vriendelijk en professioneel.
Jimmy B.
It would be better to speak to someone. I do not like waiting on an email response. I have had to turn people away due to no answers. It is better if you can talk to someone while sitting in front of the machine. I am still waiting on an answer fro two weeks ago.
Response from LightBurn SoftwareJan 14, 2026
There are no outstanding tickets in our system with your name associated to them, but it is possible something fell through the cracks - we're very sorry if that's the case here. A two week wait is not normal or acceptable to us. Please email us again at [email protected] - our initial response times are generally under a few hours. Unfortunately it would not be possible for us to provide phone support without significantly increasing the size of our support team, and dramatically raising prices to pay the additional staff.
Paul G.
Cannot fault the software or customer service, it had been a while since using due to ill health so missed renewing and a number of updates, this meant I’d forgotten my long in details. The customer service got me back in action in no time. Highly recommended
Ronnie W.
The questions I have are not answerable in the forum. I run a Recovery program (non-profit) that engraves chips at several sites. Need to know if I can use the one license on as many as 4 computers at 4 different sites. Really need to be able to talk with someone by phone to get answers. If not reachable by phone I may need to go to another provider who can provide information.
Response from LightBurn SoftwareJan 6, 2026
All LightBurn licenses come with 3 seats by default, meaning you can activate it on 3 computers at 3 different sites. We also sell additional seats for a small fee, so you can purchase another seat to activate on a 4th computer. You can find more information on our license model here: https://docs.lightburnsoftware.com/latest/Licensing/ I am not sure if you tried posting on our forum already, but our apologies if you didn't receive an answer there. This is a question either we our some of our helpful users absolutely can answer on our forum. And if you need our direct assistance, you can always email us at [email protected].
Roger A. S.
All that they’re doing wrong is not having a phone so you can talk to them