Stuart T.
The email response from Lightburn was quick, and completely understood by Lightburn, excellent customer service.
I am an absolute beginner to laser engraving and Lightburn. I took an AutoCAD 1cyear course a few years ago, so I have basic knowledge. I watched online video after video, but each video " assumed" the viewer had previous engraving experience.... and most were using earlier version of Lightburn. I emailed Lightburn as to my " pickle" and quickly received a response outlining the solution to the problem I had problems with. But, thanks to the information from Lightburn I successfully moved passed the calibration problem I was experiencing, completed the alignment test and now ready for Trace, Speed and Feeds. Would it be possible for Lightburn to consider a complete beginners step-by-step instruction book/ video for absolute beginners? Anyway. Thank you to Lightburn's quick response and completely understanding my dilemma. Stuart Thomson #308 931 15th Avenue Campbell River BC V9W4H2 Cell: 250 895 0305



