LIFXReviews of lifx.com

I’ve been a loyal LIFX user for years and loved their lights — *until now.* After Feit bought the company, support and reliability went straight off a cliff. One of my bulbs stopped working, and when I contacted support, they flat-out refused to help because I didn’t have a receipt. Here’s the thing: the bulb is **registered in my LIFX account,** connected to my Wi-Fi, and clearly shows I own it — but that wasn’t enough “proof.” They’re hiding behind pointless “policy” just to dodge responsibility. It’s disgusting how a company that once set the standard for smart lighting now treats its customers like they don’t matter. I honestly hope other smart lighting brands learn from this fiasco, because LIFX is now a perfect case study in how to ruin an outstanding product line. Check their reviews on Trustpilot before buying — this isn’t an isolated story. Avoid LIFX. Save yourself the frustration.

LiFx has destroyed my product Yesterday (Sunday 23rd November, 2025) my LiFx bulb was working fine. Today (Monday 24th November, 2025), the bulb no longer works - and LiFx has told me that it's "no longer supported". My bulb is now incapable of changing colour, brightness, or even turning on/off unless I use the wall switch - the app recognises that the bulb is there (it can see it, and connect to it), however the app has been programmed to not function with bulbs of a certain generation/age. LiFx have literally written obsolescence into their app, so that it will not work with certain bulbs anymore. When your bulb works perfectly fine yesterday, and suddenly, magically, it "breaks" the next day, that's not a product fault, it's the company telling you that you're not allowed to use the product that *YOU OWN* anymore. Do not purchase LiFx products - as you will eventually find they "stop working", due to an "update" from the company, and will be expected to purchase new lights....

Moved around not sure where I placed my tiny little manual.. and so my $50 build is now useless unless I want ultra bright white light. Disgusting poor user experience. So what go buy another one?? Sure but I'm going with any other smart bulb this is an unbelievable rip off!

Supported this company when it started added a good few bulbs over the years. But had to bin an equal amount, never worked to any degree without fiddling with the app etc. from the two remaining only one can be controlled by the app. Wouldn't recommended them to anyone considering a lighting system

Very difficult to set up. Lose connection for no reason, then will not set up again. Hate these bulbs. No support at all.

I must express my disappointment with the recent experience regarding LIFX. As a long-standing and loyal supporter of the brand, I had high expectations for the service and quality associated with their products. Unfortunately, this situation has led me to reconsider my options. Given the circumstances, I will be exploring alternative brands that better align with my expectations and offer the reliability and support I seek.

Bulbs are excessively complicated to connect, and often fail to connect at all. Customer service only provides copy + paste "help". Read the reviews, too many people spending literal hours trying to connect Lifx bulbs. Try a different brand.

Shocking to see poor reviews. Having purchased my first bulb at least 8 years ago, I’ve now got 5 and they all still work! I use them daily and they almost never fail in connection - very stable and reliable. By far the most reliable bulbs I’ve had. The app is also nice. Very functional and good UI. Updated regularly. Really not sure why the reviews are so bad. It’s an expensive product but you get what you pay for. At least I did.