Excellent and fast service. Good quality products.
Response from LiftMode HempSep 9, 2019
Hello Dale,
Thank you for your positive review! We do our best to provide the fastest service and best quality products we are able to find. We look forward to seeing you again soon!
All the best,
Eevee and the LiftMode Team
MB
Mark B.
I will start by saying that this…
I will start by saying that this experience is based on the use of a 50% code. The produces seem be what they state they are but the price is just a bit to high, that is the only reason I give them 4 stars. I purchaced the pure CBD extract and the Hemp extract oil for energy(has a ton of B12 in it). I like both the products but would never pay full price.
Response from LiftMode HempSep 9, 2019
Hello Mark,
Thank you for taking the time to share your feedback with us! We are glad you like our new line and hope for your understanding that we do our best to provide a high quality of product for a reasonable price. We will pass on your concern that the price is too high. We're glad that you were able to participate in our promotion and hope to serve you again soon!
All the best,
Eevee and the LiftMode Team
BR
Bryson
I was luck enough to recieve a couple…
I was luck enough to recieve a couple review samples which they were very very generous about. I received 2x Purified Mint CBD tinctures(no THC); a little over $100 in value. I have been using them for sleep and it seems to be working great. I am very pleased.
Response from LiftMode HempSep 9, 2019
Hello Bryson,
Thank you for participating in our pre-launch promotion! We are excited that our new product line is showing the effects you were looking for:) Thank you for your support and we look forward to serving you again soon!
All the best,
Eevee and the LiftMode Hemp team
NH
Not H.
Beware
Let me start by saying I received my order free of charge, which I appreciate. However, the cbd oil products are not high quality. The first day I took the product I got ill, but I did not write off the product so easily because I desperately wanted it to be good. So I continued to take the product everyday for the next two weeks and can definitively say this product is what was making me sick. It elevated my blood pressure, made me throw up for at least an hour everyday and made me have anxiety (which don’t normally suffer from). So buyer beware, this may not be the great product you think it is.
Response from LiftMode HempSep 5, 2019
Hello,
Thank you for your feedback and honest review.
However, please always contact us directly about any such issues with your LiftMode Hemp order, especially if you are dissatisfied or had such a severe reaction to any of our products.
We of course want to take care of you by refunding your purchase as guaranteed by our 90-day hassle free return policy. Moreover, we would like to research your claim and experience further and be able to properly log your QC complaint and experience for quality assurance.
We hope that we did not cause you too much dissatisfaction with your ordering experience with us. But it sounds like you have had a rather unpleasant and unique experience, as we have not had any such responses to our products reported until now. We always stand by the tested purity and efficacy of our products, but not all products are for everyone's body is different.
**Please send us the numbers on the bottom of the container that you wish to return so we can adequately log your return in our QC database.**
**Do Not Dispose of the Product in question** we may need the product back for further analysis.
In addition to the numbers, please let us know if you want to have your order refunded or re-shipped when you send us the requested information.
Once we have received the requested numbers, we will then log your claim and follow up with you by email.
*Please note that in the case of a product quality dispute that has been verified and shipped with the US tested COA we will not be able to re-ship your order; however, we will refund your order per our 90-day return policy.*
If you have any further questions, please let us know, and we'll get back to you right away!
Thanks for your support!
Best regards,
Leo and the LiftMode Hemp team
DA
David
Super fast response and shipping
Super fast response and shipping. Outstanding.
Response from LiftMode HempSep 4, 2019
Hello David,
Thank you for the 5-star review! We're glad to hear your order arrived on time! Your positive feedback is greatly appreciated:) We look forward to serving you again soon!
All the best,
Eevee and the LiftMode Team
ET
Ethan
Great CBD product
Great product, shipped and arrived very quickly. It has helped tremendously with anxiety and especially with helping me fall asleep faster and wake up not so drowsy.
Response from LiftMode HempSep 4, 2019
Hello Ethan,
Thank you for the positive feedback! We're glad to hear you have enjoyed our products and look forward to serving you again soon!
All the best,
Eevee and the LiftMode Team
DF
David F.
Always good customer service.
Always good customer service.
Response from LiftMode HempSep 4, 2019
Hello David,
Thank you for the positive feedback! We're glad to hear you had a good experience with us and look forward to serving you again soon!
All the best,
Eevee and the LiftMode Team
AS
Angela S.
Lousy customer service
Customer service wise, this company is very poor. The person who runs the chat is not friendly and very rude. Would not recommend.
Response from LiftMode HempSep 3, 2019
Hello Stella,
Thank you very much for your honest feedback. I am the person who "runs the chat" and I actually am very friendly and we most often receive the highest ratings for our customer service overall.
I apologize for whatever experience you had the made you feel anything less than truly appreciated, valued, respected and well-treated. We actually strive to provide a "better day" for anyone who contacts us, and I take this commitment to your satisfaction very seriously.
Please understand that sometimes while chatting, other chats and/or phone calls may be coming in simultaneously, so our responses may not be as prompt or detailed or individualized as we seek to offer. There is no excuse however for you to feel like we are rude or unwelcoming ever!
Please contact us back again if you have any further questions or concerns and to receive a coupon as a reward for your honesty and patient understanding.
We look forward to hearing back from you again soon and I personally look forward to the opportunity to serve you much better in the future!
Warm regards,
Leo and the LiftMode Hemp Team