I have tired it doesn’t work as per dose suggested.
Response from LiftMode HempJul 8, 2023
Hello Anjali,
Thank you very much for your feedback, as we always want to know the honest experience of our customers, so that we may know how to improve and what we're doing right!
In the case of quality complaints however, please contact us directly! We always have our 90-day hassle-free return policy.
Once we hear from you with the BPR# from the container, we can follow up on your claim and take care of you accordingly.
We look forward to hearing back from you and to taking care of your concerns right away.
Best regards,
Leo and the LiftMode Team
KM
Kelsie M.
I never received my package - disappointed
I never received my package. UPS has been no help and I am unable to locate even after it said it was delivered
Response from LiftMode HempJan 4, 2023
Hello Kelsie,
We appreciate you taking the time to write this review, they always help to point us in the right direction to better serve our customers.
I am deeply sorry to hear about the undelivered package!
Please contact our customer service directly so we may take care of you right away. Liftmode hemp is very responsive and generous with our refund and reship policies, to ensure our customers remain satisfied!
If you have any further questions or concerns please give us a call or email us at [email protected]
We look forward to hearing back from you again soon and to serving you better in the future.
Best regards,
Nina and the Liftmode Hemp Team
BE
Beth
Not helpful
The MCT oil doesn’t seem to have any CBD at all. It looks, smells, and tastes like the plain MCT oil I have each morning.
Response from LiftMode HempSep 22, 2022
Hello Beth,
Thank you for contacting us about your LiftMode Hemp order!
We hope that we did not cause you too much dissatisfaction with your ordering experience with us.
Please contact us directly, whenever you have an "issue" so we may take care of you right away. You always have up to 90 days to get a full refund for any purchase, if you are dissatisfied!
PLEASE NOTE however that our CBD isolate is the real deal, non synthetic, extracted from US grown hemp and purified using chromatography testing, at one of the best accredited ISO certified cannabis / hemp testing laboratories and is also verified across multiple samples as >99.5% purity, free of heavy metals and contaminants and potent.
We do not sell plain MCT oil and while it may have "tasted" like that to you, we verify the purity and potency of what's in your order by the COA which verifies test results.
You may have had less pure isolates in the past which may have had more of an effect. Absolutely pure CBD isolate can have little or no effect for many people - the synergistic compounds such as other trace cannabinoids and terpenes have a large role to play for most.
So you may want to try instead one of our full spectrum Hemp Oils such as Synergy, Energy and/or Calm - made with full spectrum distillate or crude, retaining terpenes and a full range of cannabinoids. I personally like the Synergy Blend!
You should certainly notice a clear difference with those products.
If you have any further questions, please let us know, and we'll get back to you right away!
Thanks for your support!
Best regards,
Leo and the LiftMode Hemp team
KS
K S.
Don’t bother…
I bought this as it was recommended to help with anxiety and pain. This did not help at all. I have never taken CBD, THC or anything of the family in my life so thought I’d give this one a try based on its description. I took half a dropper twice a day but felt exactly the same. I thought maybe you have to do it for days at a time to have some relief and so I tried twice a day for three days and absolutely no difference. I increased to a full dropper and absolutely no change whatsoever. Very disappointing. It also has a little THC in it so you would think someone like me who’s never even had that before would feel some kind of something either good or bad but this just didn’t do a thing.
Response from LiftMode HempSep 6, 2022
Hello K S,
Thank you for your honest feedback.
Please just contact us directly for a full refund if you are so dissatisfied.
We always offer a 90-day hassle free return policy and we look forward to hearing from you, so we can take care of you right away.
Hopefully, you may find some of our other products a better fit for yourself and your lifestyle.
Best regards,
Nina and the Liftmode Hemp Team
KO
Kevin O.
Waste of money
Waste of money
Response from LiftMode HempFeb 12, 2022
Hello Kevin,
Thank you for your feedback but please note we always stand behind our products and service and you have up to 90 days to get a full refund if you're ever dissatisfied.
Please just contact us directly so we may be of better service to you.
Best regards,
Leo and the LiftMode Hemp team
NS
natacha S.
The product gave me bad results
The product gave me bad results. Im trying to get my refund but no one replied me. Still waiting.
Response from LiftMode HempNov 15, 2021
Hello Natcha,
Thank you for your feedback, but we did reply on Friday and will follow up with you regarding your claim and refund today Monday.
Our Customer Service is provided over the weekend, but we do not have full service overnight and weekends.
In the future, a little patience is appreciated, but we will always follow up and take care of our customers and any quality control complaint or return claim we will always honor!
Regards,
Leo and the LiftMode Hemp team
SE
Shelly E.
It hasn't arrived here yet?
It hasn't arrived here yet?
Response from LiftMode HempOct 30, 2021
Hello Shelly,
Thank you for your feedback, but if you are having issues with an order or delivery, please contact us directly for immediate assistance.
Our records indicate that your order was clearly shipped and delivered on time to the address provided with your order.
Please contact our Customer Service Department for immediate and professional service and resolve of any concerns anytime.
We look forward to hearing from you and to taking care of you right away!
Warm regards,
Leo and the LiftMode Hemp Team
SR
Sara R.
ive not received my package
ive not received my package
Response from LiftMode HempOct 9, 2021
Hello Sara,
Thank you for your support and we sincerely apologize for not responding to your review much sooner!
Please contact us directly so we may take care of reshipping or refunding your undelivered order.
We look forward to hearing from you and to taking care of you right away!
Warm regards,
Leo and the LiftMode Hemp Team
