LiftModeReviews of liftmode.com

Response from LiftModeAug 5, 2015

Thanks for sending us your thoughts! We are sorry that your order was not delivered in the expected time frame of 2 Days! If you would like to email us about your last order you placed, we are always glad to help out at [email protected] We offer two types of 2 Day shipping options on our site. The first is UPS 2nd Day Air - a date-certain guaranteed shipping service provided by the UPS. This is a Monday thru Friday shipping service, excluding weekends, and is guaranteed to be delivered within 2 business days. The second is USPS Priority Mail shipping service. This is NOT a guaranteed shipping service, which means that the shipping time is estimated by the USPS. Although this shipping service is quoted as a 2 Day service, this is the best case estimate provided by the USPS, unfortunately the service is not guaranteed by the USPS office. This shipping service includes the notation "*Estimated" next to it to inform our customers that it may take a bit longer than 2 Days for the package to be delivered. In the event that your order was placed with UPS 2nd Day Air shipping (our guaranteed 2-day shipping option), we will be sure to refund your shipping costs right away. If you have any further concerns, please let us know by contacting us at [email protected] and we'd be glad to help! Thanks again for your support and kind review.