LiftModeReviews of liftmode.com

Response from LiftModeSep 29, 2015

Hi Austin, We're really sorry about your frustrating experience so far, but we believe you will hopefully be much happier quite soon. Your original order shipment for the order you recently placed, shows in USPS tracking as successfully delivered to the right shipping address within the promised 2 day shipping time... but, disappointingly, it sounds like the delivered package didn't reach you after all. It happens; there can be a dozen reasons for this, from neighbors taking a package by accident, to the local USPS carrier accidentally delivering a package to the wrong house or apartment. Whatever the cause, we totally understand how frustrating this can be, and we know all you want - (and deserve to get) - is to have the product you paid for delivered to you on time. Not to worry! As we mentioned in our reply to your email about this yesterday, please just get back in touch with us to confirm that we have your shipping address correct and that there wasn't a typo on your original order shipping details. As soon as you confirm all is good, we'll be reshipping you a fresh package right away with upgraded express shipping, and with signature requirement added to help make sure it reaches the right person at the right place. When you receive the new shipment, we hope you will have a chance to update your review, and hopefully will be pleased with our products! Sincerely, Mark, LiftMode