Danny
1st time with Liftmode was not great.
I don't know if it was a genuine mistake or if the service at Liftmode is just low quality. I was expecting to get a small measuring scoop for my product. I was expecting to get that and maybe a small pamphlet with some more information or something. I had to "guesstimate" my servings because I didn't have the scoop. To be honest, that made me really nervous because dosage amounts are VERY important. I would like to order again from you because the product itself was good quality. I am only apprehensive because I can't "guesstimate" my doses. It's just not safe.
Response from LiftModeAug 19, 2019
Hello Danny, Thank you for your review and honest feedback! Please contact us directly anytime you have a missing scoop or any concerns at all, so we may take care of you immediately. We apologize for this unusual error, as we always package our products with a scoop to measure the basic recommended serving size. Furthermore, we have a Chat Channel, Call Center and email for round the clock customer service to answer any questions about any of our products or particularly how to administer them. It is not safe to "guesstimate" a serving size. We look forward to hearing back from you again soon, so we can ship your missing scoop to you immediately and answer any questions you may have at all. We will also offer you a discount coupon for future orders, as a reward for your patience. Best regards, Leo and the LiftMode Team