LiftModeReviews of liftmode.com

Response from LiftModeJul 6, 2022

Hello Saints Fan, This is not cool that you have to deal with the delay of your order. It is true, once we ship out your order with the chosen currier that you selected, we have little to no control over the package outside of following the tracking that was provided to you with the shipment. Usually the tracking is regularly updated depending on the service you selected. Other shipping methods sometimes can take some time to update with the tracking. Priority and first class, for example has had issues but has always gotten the packages to its destination. where as other services are prompt and extremely diligent at getting the order to you with regularly updated tracking . Even though we do not have any control of your package while its in route to you we still apologize that you are having to deal with this frustrating situation. We appreciate you and do want you to always have a good experience whenever you are shopping with Liftmode. Please don't hesitate to ever reach out to our customer service team . We are here to assist and help in any way that we can. Thank you for taking the time to leave this trustpilot review. We will do everything in our power to make your experience better going forward. We at Liftmode want to thank you for shopping with us. Best wishes Saints Fan, Jason and the Liftmode Team

Response from LiftModeJul 7, 2022

Hello Eve, Thank you for taking the time to share your extensively descriptive review on Trustpilot! We started out as a small company focused on providing products to make your life better. Today we are growing because of incredible customers as yourself. Thank you so much Eve! Best wishes, Jason and the Liftmode Team

Response from LiftModeJul 7, 2022

Hi Dhalma, 😊! There are many facets of Liftmode that we take so much pride in. Our Product quality is a major one to say the least. We have a team of chemist and a skilled production team that makes sure that every single product we package is checked and tested over to provide you nothing but the highest quality product every time. As well as the importance of the product quality , we make sure that we have a good selection of shipping methods to give you the power to choose which service works best for you. Thank you for taking the time to leave this review Dhalma, Best wishes, Jason and The Liftmode Team

Response from LiftModeJul 7, 2022

Hello Brandon, Well Brandon, I'm afraid you hit it right on the button. We emphasize that the customer is the most important focus here at our company. Making sure that you have the best and easiest experience with Liftmode every time really is our goal. If you have any questions or concerns with anything at all, Our Customer service team is ready to take care of you in any way that we possibly can. Thank you so much for this exciting review Brandon, Best Wishes, Jason and The Liftmode Team

Response from LiftModeJul 7, 2022

Hello Richard, Knowing you had such a positive seamless experience means so much to us. We take great measures to provide you the best products, The best service and flexible shipping. As a member of our Liftmode community we feel like you do deserve the best. If ever any problem arises of any sort with us , please never hesitate to reach out to our customer service team. We are here to help make sure that your experience is always a good one. Thank you for leaving us this review Richard Best wishes, Jason and The Liftmode Team

Response from LiftModeJul 7, 2022

Hi John, We appreciate this so much John. You are our central focus. Providing you the best product, the best shipping and attentive and kind service to you is paramount to us here at Liftmode. from our teams preparing and packaging the products complete with enclosed information. To our shipping team getting out each and every order out on time and carefully packed. And without question, Our customer service team is geared and ready to help you with any of your needs you might have. Thank you for taking the time to leave us this warm review John, Best regards, Jason and The Liftmode Team Thank you so much for sharing our work with your circle John.

Response from LiftModeJul 7, 2022

Hello William, This is exactly what we love to hear at Liftmode! Your receiving your order as fast as possible, and your satisfaction with the product(s) you ordered means everything to us. Thank you for taking the time to leave us this warm review. we appreciate you and look forward to serving you more into the future! Warm Regards, Jason and the Liftmode Team

Response from LiftModeJul 6, 2022

Hello Alexander, The service you chose was USPS Express. This is a 1-2 business day service. It is different than next day air, next day air makes sure you will receive the order the next day. In most cases with Express mail, all packages are delivered within one business day from the time of shipment. However, it may take an extra day if you live in an area defined by the USPS as needing the additional day for delivery. This will be apparent before checkout once your address fields are filled in, the USPS Express will say either 1-Day or 2-Day. Also with the 3 day weekend and the order being placed and shipped on the day right before the three day weekend , I understand why it took until the 5th to be delivered. No mail service on the 4th, Saturday is not a full usps day, and Sunday they aren't open. I understand your frustration. In the future the best choice for getting an order to you in the right amount of time is to take in consideration if its a holiday weekend, or I'm placing an order Friday evening, be aware that sat and Sundays aren't usually included with the 1 day , or 2 day shipping timeframes. Thank you for leaving this Review, I'm happy to see that you received your order! Warm Regards, Jason and the Liftmode Team