Raphael S.
Shipping was an absolute nightmare and…
Shipping was an absolute nightmare and the actual cap is shaped like a watermelon. Worst looking cap i have ever worn. I dont understand how it can look so bad. Anyway, 30€ down the drain after 6 months of hassle for a cap i wouldnt dare to wear even as a joke. Maybe its a one off manufcturing flaw, but im done.
Response from Lift DownMar 22, 2024
We're truly sorry for the nightmare shipping experience and the disappointment with the cap's design and fit. It's disheartening to hear that it has not met your expectations, especially after such a long wait. We take your feedback seriously and want to address this promptly. It seems like there may have been a one-off manufacturing flaw with your cap. We're committed to quality and customer satisfaction and would like to offer you a replacement or another solution that better meets your needs. Please allow us the opportunity to make this right for you. Please email [email protected].




