Cindy J.
My husband loves your unstructured…
My husband loves your unstructured hats. They are soft, fit well and come in so many colors
Response from Lift DownNov 22, 2024
Hi Cindy, Thank you for this great feedback! - Tarrik

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cindy J.
My husband loves your unstructured hats. They are soft, fit well and come in so many colors
Response from Lift DownNov 22, 2024
Hi Cindy, Thank you for this great feedback! - Tarrik
New England M.
I loved the options...3 different sizes and many colors to pick from. I love a good sale and I hit it right in that department. The hats arrived in a timely manner and they all looked great. Thank you Lift Down!
Response from Lift DownNov 22, 2024
Hi there, Thank you for your kind words! We're thrilled you enjoyed the variety and found a great deal. It’s wonderful to hear the hats arrived on time and met your expectations. We appreciate your support! - Tarrik
CJMB
HORRIFIC HATS. DO NOT FIT NORMAL HEAD SHAPE. LOOK AT THE PICS OF PEOPLE IN THEM. THEY HAVE ALL THIS EXTRA FABRIC ON THE TOP AND LOOK WEIRD. THEY DONT TELL YOU ABOUT THE 15% RESTOCKING FEE AND $8 SHIPPING CHARGE. I SPENT $60 AND PROMPTLY RETURNED THEM AND THEY ARE TRYING TO REFUND ME ABOUT HALF OF WHAT I PAID. HORRIBLE COMPANY.
Response from Lift DownNov 22, 2024
Hi there, We're sorry to hear that the hats you purchased didn’t meet your expectations. If the cap’s panels don’t fit well, we usually recommend sizing down for a better fit. Regarding your return, you shouldn’t be charged the amount mentioned. Please contact our support team and reference this conversation—we’ll resolve it promptly - Tarrik
Kenneth B.
Just ok, cap material good, but the sides kinda push out giving a look I don’t care for
Response from Lift DownNov 22, 2024
Hi Kenneth, Thank you for your feedback! We’re glad to hear you liked the cap material. If the sides are pushing out, we recommend sizing down, as this usually provides a better fit. Feel free to reach out to our support team for an exchange—we’re happy to help! - Tarrik
Jane B.
Love the hats! Thanks
Nicholas S.
I have trouble finding small hats, but yours are perfect! Good quality and my order came promptly.
Response from Lift DownNov 22, 2024
Hi Nicholas, Thank you for your kind feedback! We're thrilled to hear that our Small Classic Caps, our latest size addition, fit you perfectly - Tarrik
David C.
We love these hats and their colors
Response from Lift DownNov 22, 2024
Hi David, Thank you for the kind feedback. New colors will be introduced soon. Stay tuned! - Tarrik
Cory R.
Fast shipping and nice hats!
Response from Lift DownNov 22, 2024
Hi Cory, Thank you for the feedback, we appreciate it. - Tarrik