Mark
Hats Off to Lift Down…
Customer service very responsive and helpful on a timely basis,

Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mark
Customer service very responsive and helpful on a timely basis,
Bryan
My Lift Down beanie is comfortable and exactly what I expected. Fits well, nice color and perfect for the cold weather!
James B.
Ordering was easy and accurate. Hats came quickly and in great condition. been wearing a different color every day and they are warm, soft and colorful!
Steve W.
Comfortable hats!
Response from Lift DownNov 25, 2024
Hi Steve, Thank you for your feedback. Comfort is essential when it comes to finding the perfect cap! - Tarrik
Fred B.
The visor was to big from previous hats that I bought from you!!! Pay attention to details!!
Response from Lift DownNov 25, 2024
Hi Fred, We apologize for the inconvenience. Every cap you order from us should consistently meet the same standards, unless we’ve communicated any design changes in advance. It sounds like you may have received a defective cap, which we’re happy to replace. Please send us a photo of the cap in question, and we’ll arrange for a replacement right away. - Tarrik
Bill F.
One of the four hats interior cardboard was damaged because of the packing.
Response from Lift DownNov 25, 2024
Hi Bill, Thank you for your feedback, and we sincerely apologize for the inconvenience. This issue is not in line with our standards, as we’ve worked hard to ensure that customers receive their hats, complete with inserts, in perfect condition. The interior cardboard is specifically designed to maintain the hat's shape during storage and transit. Please don’t hesitate to contact our support team, and we’ll arrange for a replacement right away. - Tarrik
Ronan K.
Love these classic caps. Excellent quality, fit and choice of colors; along with stellar customer service and support, Lift Down is a keeper.
Response from Lift DownNov 25, 2024
Hi Ronan, Thank you so much for this kind feedback. We'll pass on your feedback to our customer service team! - Tarrik
Andy S.
It was good. The hats are great.