LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Beverly
I first tried the chat which was unsuccessful for a few days, so I called and getting the Sidekick and all questions answered was easy.
Response from LifeStationJun 6, 2025
Apologies for the initial trouble with chat. We're really glad calling in made your Sidekick purchase successful and that all your questions were easily answered! Thank you for taking the time to provide your feedback.
Charlie C.
The setup was probably the easiest I have ever experienced. Just plug into power and it automatically connected to internet. I didn't even have to give the password. I needed to make a test phone call and it was all set up. Took less than 15 minutes.
Response from LifeStationJun 6, 2025
That's fantastic to hear! We're thrilled the setup was so quick and easy for you. Thanks for the 5-star review!
Joseph B.
Very professional, very knowledgeable. Very understanding
Response from LifeStationJun 5, 2025
We're glad to hear you found us very professional, knowledgeable, and understanding! Thanks for the 5-star review.
Robert Lee Harrison I.
Good customer service
Response from LifeStationJun 5, 2025
We appreciate the 5-star review! Thank you for taking the time to share your experience.
Marilyn G. P.
The young man, Frankie, was very courteous and able to answer all my questions so that I understand exactly what service I will be getting.
Response from LifeStationJun 5, 2025
We're really happy to hear that Frankie was so courteous and answered all your questions clearly Thanks for the great feedback.
R. M.
Pleasant to speak to and easy to understand.
Response from LifeStationJun 5, 2025
We're glad to hear you had a pleasant experience and found our team easy to understand! We appreciate you taking the time to share your feedback.
customer
Frankie, the customer service rep, was patient and thorough.
Response from LifeStationJun 5, 2025
Thanks so much for the 5-star review! We're thrilled to hear Frankie provided you with such patient and thorough service. We'll be sure to pass along your kind words.
customer
It was short and sweet
Response from LifeStationJun 5, 2025
We’re glad to hear the process was quick and straightforward for you! Thank you for the positive feedback.