LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Alice S.
Agent was very nice. She was helpful in explaining everything. She worked with me on which device was best for me. She was patient with me.worked with me on pay options
Response from LifeStationJul 18, 2025
Thank you for sharing your experience. It’s great to know our team member took the time to walk you through the options, answer your questions, and help you find the right fit both in terms of the device and payment. We truly appreciate your feedback.
customer A.
Sherry was Wonderful, very helpful.
Response from LifeStationJul 18, 2025
Thank you for your kind words! We're happy to hear Sherry was so helpful, she’ll be glad to know her support made a difference.
customer
Friendly, knowledgeable customer service.
Response from LifeStationJul 18, 2025
Thank you for your review. We're glad you had a positive experience with our friendly and knowledgeable team!
Ernest G.
I still have not received the necklace. It’s been over a week. Please
Response from LifeStationJul 17, 2025
Thank you for your message. we understand your frustration, and we truly apologize for any inconvenience. Tracking shows the equipment is due to be delivered today. Please note that each device goes through a thorough inspection and testing process before it's shipped to ensure it’s fully functional in the event of an emergency. That said, if you do not receive the necklace by the end of today, please let us know immediately so we can look into this further
Barbara O.
Sherri was very professional and friendly. Went step by step instructions so I could understand what I was buying. It was a pleasure working with her.
Response from LifeStationJul 18, 2025
Thank you for your review. It’s wonderful to hear that Sherri took the time to walk you through everything step by step and made the experience both clear and comfortable.
customer
Very nice gentleman, Justin. Very knowledgeable and patient.
Response from LifeStationJul 17, 2025
We're so glad to hear that Justin made a great impression. His knowledge and patience truly reflect the level of service we aim to provide. We’ll be sure to share your feedback with him. Thank you for the 5-star review!
Jeanette J.
The representative, Tom, was most helpful and knowledgeable and seemed to take an interest in the situation.
Response from LifeStationJul 17, 2025
Thank you for your feedback! We're so glad to hear that Tom was helpful, knowledgeable, and genuinely interested in your situation. We’re proud to have team members like him who truly care about providing excellent service. Your feedback means a lot—thank you for sharing!
Martha M.
I really Liked that this recommened through Aetna. What really sold me was the representive that I talked to she was very nice,very easy to understand and really knew her job well, no pressure at all. had a answer to all my questions with out hesitaion or having to check on any question. I will feel much safer in my home and yard. I am very happy with my contact with your company. Thank you.
Response from LifeStationJul 17, 2025
We're thrilled to hear that you had such a positive experience with our representative and that the recommendation through Aetna gave you confidence in our service. It's wonderful to know you felt no pressure and that all your questions were answered clearly and confidently. Your safety and peace of mind—both at home and in your yard—are exactly what we strive for. We're happy to have you with us and truly appreciate your trust. Thank you for choosing LifeStation!