LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

Mary A.
Jul 28, 2025
Sherry was wonderful
Sherry was wonderful! She was friendly, patient, and knowledgeable. If I were to run my own business again, I would hire her, and I have very high standards for my employees. The only suggestion that I would make is that I would appreciate the opportunity to pay for overnight or two-day delivery. Unfortunately, this service is not currently being offered. Other than that, I give Life Station top marks. I've had it for my dad for six years and it has proven to be a life-saving benefit that gives me peace of mind.
Response from LifeStationJul 29, 2025
Thank you so much for your thoughtful and heartfelt feedback! We're thrilled to hear that Sherry made such a positive impression. Your comment about hiring her yourself truly means a lot and speaks volumes about the quality of service she provides. We also appreciate your suggestion regarding expedited shipping and will certainly pass that along to the appropriate team for consideration. Thank you for choosing LifeStation!
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Mark B.
Jul 28, 2025
The customer service representative
The customer service representative, Sherry, was very helpful.
Response from LifeStationJul 29, 2025
Thank you for your kind words! We're so glad to hear that Sherry was helpful — we’ll be sure to share your feedback with her.
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Candace C.
Jul 28, 2025
No background noise
No background noise ...no heavy accent ...no talking over..called at the right time..seem to understand my situation....not a hard sell call which I appreciated
Response from LifeStationJul 29, 2025
Thank you for your feedback! We're glad to hear the call was clear, well-timed, and respectful of your situation. We especially appreciate you noting that it didn’t feel like a hard sell — that’s exactly the kind of experience we aim to provide.
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customerCindy R.
Jul 28, 2025
The operator
The operator, Frankie, was very helpful and understanding and considerate of the situation.
Response from LifeStationJul 28, 2025
We're so pleased to hear that Frankie was helpful, understanding, and considerate during your experience. He’s dedicated to providing compassionate and professional support, and we’ll be sure to pass along your kind words to him. Thank you for sharing your experience!!
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Cynthia B.
Jul 27, 2025
Everything was great
Everything was great, looking forward to knowing that my Mother-Law will be safe.
Response from LifeStationJul 28, 2025
Thank you so much for your 5-star review! We're truly glad to hear everything went well, and we’re honored to play a part in helping keep your mother-in-law safe. If you ever have any questions or need support, we’re just a call away.
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Richard T.
Jul 26, 2025
Ask for Frankie!! And the service is US based not outsourced!!!!
The main selling point for us was the excellent job that Frankie did in his explanations. He really took the time to explain all the details and was very helpful. He really understood your product and helped us get the right product for our needs. Again an excellent job by Frankie!!!! Another selling point was that your service is not outsourced but direct call to someone in the US.
Response from LifeStationJul 28, 2025
Thank you so much for your kind words! We’re thrilled to hear that Frankie made such a positive impact on your experience. He truly takes pride in ensuring every customer feels informed and confident in their decision, and we’ll be sure to share your feedback with him—he’ll be delighted to hear it! We also appreciate you recognizing the value of our U.S.-based team. Thank you for choosing LifeStation!
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Janell
Jul 26, 2025
Your Salman really knew his stuff and…
Your Salman really knew his stuff and was very amiable.
Response from LifeStationJul 28, 2025
Thank you for the 5-star review!
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Emil C.
Jul 26, 2025
Very helpful
Very helpful, explained very clearly information about the policy and device.
Response from LifeStationJul 28, 2025
Thank you for the 5-star review and for sharing your feedback!
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