customer
Tom made this experience very helpful…
Tom made this experience very helpful and easy.
Response from LifeStationMar 5, 2024
We're delighted that Tom left a positive impression on you!

LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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2,864 approved reviews, newest moderated first
customer
Tom made this experience very helpful and easy.
Response from LifeStationMar 5, 2024
We're delighted that Tom left a positive impression on you!
LeRoy J.
He was knowledgeable and he took the time to explained every package in details. I was pleased with his excellent communication skills and his willingness to listen to my questions about the product. Thank you for displaying wonderful customer service.
Response from LifeStationMar 5, 2024
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a great experience with us. Your feedback serves as motivation to continue delivering excellent service.
customer
Was very helpful and explained how the service and device works.
Response from LifeStationMar 5, 2024
Thank you for the kind words and the 5-star rating! We're so pleased to hear that our agent was able to assist you in a helpful manner. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to have helped.
Kim
A very nice woman helped me with everything I need. She was very compassionate
Response from LifeStationMar 5, 2024
Thank you for the 5-star review! We're truly touched by your kind words about our agent's compassion. Providing exceptional service with empathy is at the heart of what we do, and we're thrilled that it made a positive impact on your experience.
customer
Tom was very helpful!!!
Response from LifeStationMar 5, 2024
Thank you for taking the time to leave a positive review! We appreciate it.
B. N.
Great company and service! Helped save my life! I was walking in my kitchen and felt something warm on my leg. I looked down and there was already a pool of blood at my feet. I layed down on the floor and put pressure on the "warm spot". Boy Scout training! GRIN I called my wife whom was upstairs. She came down and immediately dialed 911. At the same time I pressed the button on my Lifestation pendant. My wife was screaming at 911 dispatch that she couldn't hear sirens (station only a couple blocks away). Lifestation answered and heard my wife screaming. They called 911 and my emergency contact. Paramedics and ambulance arrived. Then my emergency contact. Off to hospital I went and here I am, ALIVE, to write this review. Thank you Lifestation!
Response from LifeStationMar 5, 2024
Thank you for sharing your incredible experience with us! We're deeply moved to hear that our device played such a crucial role in your life. Your feedback inspires us to continue our mission of providing products that make a positive impact. We're honored to have been able to make a difference for you. Wishing you continued health and happiness!
Walker
The agent was very kind explained clearly to understand
Response from LifeStationMar 5, 2024
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
Vivian L B.
Your customer service was terrible. I talk to 4 people before I was able to get my alert. And then I had to talk of a manager or a supervisor.
Response from LifeStationFeb 29, 2024
Vivian, thank you for bringing this matter to our attention. We're genuinely sorry to hear about your experience and the inconvenience it has caused you. We're glad we were able to speak with you regarding your questions and resolve your concerns.