Rosemarie L.
Awesome Customer Service Experience!
If I remember correctly, Sherry was my representative. She was fabulous. She informed of how the device works, what's included in the package, information about the fall detection and the cost. Then she provided information regarding a lockbox and how that would work. Since my dad is a Navy veteran, Sherry was able to get approval to waive the setup fees, shipping & handling and get a reduced monthly fee. She recommended that I reserve the device and could call back within 2 weeks to have it shipped if I decided to move forward. I discussed the device with other family members and decided to move forward. We are now anxiously waiting the arrival of the device for dad. The whole experience was informative, stress-free, and easy.
Response from LifeStationMar 21, 2024
Thank you for sharing your experience. We're thrilled to hear that Sherry provided you with such exceptional service and went above and beyond to ensure you had all the information you needed to make an informed decision. It's fantastic to hear that Sherry was able to assist you in obtaining special benefits as a Navy veteran. We're glad to have been able to make the process stress-free and easy for you and your family. We can't wait for your dad to receive the device, and we're here to assist you every step of the way. Thank you for choosing LifeStation!