LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Marianne B.
The agent listens to my questions and answered in a helpful manner. I do not remember the day of my call. I am looking forward to receving the device
Response from LifeStationMay 7, 2024
We're thrilled that our agent's helpfulness left such a lasting impression, even if the day of the call didn't quite stick in memory. Feel free to call in once you receive your device. We're eager to earn that 5th star!
Robert D.
The representative was polite, courteous and get right to the point and we took care of business. Thank you.
Response from LifeStationMay 7, 2024
Thank you for your glowing review! We're thrilled to hear that our representative provided you with top-notch service and efficiency. Don't hesitate to reach out if you ever need assistance again.
Linda J.
Haven't received replacement charger !!!!! Expedite is VERY slow ! Two to three days, Ha ! Ha !
Response from LifeStationMay 7, 2024
We're sorry to hear about the delay in receiving your replacement charger. Your satisfaction is important to us, and we apologize for any inconvenience caused. It was a pleasure speaking with you regarding your issue. Thank you for your feedback.
Mindy S.
Frankie provided outstanding customer service. He’s a good salesman
Response from LifeStationMay 7, 2024
We're delighted to hear that Frankie delivered outstanding customer service to you. We strive to ensure that our team members are knowledgeable and attentive to your needs. We're glad to have met your expectations, and we appreciate your recognition of Frankie's salesmanship.
Charlotte S.
We were supposed to receive them Friday May 3rd. Today is 6th of May and we still dont have them. UPDATE I no more got the review posted before they called me boy that's fast service. The customer service was fast very nice and caring young lady if all your staff is like her then yall have a hell of a crew.
Response from LifeStationMay 6, 2024
Thank you for your review. We're pleased that we had the chance to speak with you and verify that your order is proceeding as expected. If you have any more questions or concerns upon receiving your device, please don't hesitate to contact us.
I prefer not to give my N.
The service representative was very good except when I received the Service Agreement I found my first and last names were misspelled even though I had spelled both names for the Representative. I contacted Customer Service and they corrected the error.
Response from LifeStationMay 6, 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service representative to be very good. However, we sincerely apologize for the misspelling of your first and last names in the Service Agreement. We understand how important accuracy is, and we're sorry for any inconvenience this may have caused.
Robert M.
It was a great experience you are great
Response from LifeStationMay 3, 2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience. Your satisfaction means the world to us.
Darlene B.
Helped explain the.plan
Response from LifeStationMay 3, 2024
Thank you for the 5-star review!