LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation Reviews | Read Customer Reviews of lifestation.com

LifeStation reviews

2,864 approved reviews, newest moderated first

customer
Jun 10, 2024
Can't reach customer service.
Can't reach customer service. You charged me for a device that hasn't even shipped yet.
Response from LifeStationJun 12, 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you've experienced, particularly regarding the difficulty in reaching our Customer Service and being charged before your device shipped. This is not the experience we want for our customers. While it is our policy to charge before shipment, we understand your concern and appreciate your understanding.
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customer
Jun 9, 2024
Have not received item yet
Have not received item yet
Response from LifeStationJun 13, 2024
Thank you so much for your 5-star review! We truly appreciate your patience. I understand you haven't received your item yet. As we discussed over the phone, the tracking number we provided should help you monitor its journey. If you encounter any issues or need further assistance, please don't hesitate to get in touch. We're here to ensure you receive your order promptly.
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customer
Jun 9, 2024
Very knowledgeable & helpful man
Very knowledgeable & helpful man
Response from LifeStationJun 11, 2024
Thank you for your feedback and 5 stars! We're thrilled to hear that you found our team member to be very knowledgeable and helpful.
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customerdavid C.
Jun 8, 2024
Everything went just like it should
Everything went just like it should. Everyone was professional and very knowledgeable.
Response from LifeStationJun 11, 2024
Thank you for the 5 stars! We're so pleased to hear that everything went smoothly and that our team was professional and knowledgeable. We appreciate your support.
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Martin L.
Jun 7, 2024
Gerry gave great customer service
Gerry gave great customer service. APlus service.
Response from LifeStationJun 11, 2024
Thank you for your review. We're glad to hear that our team member provided you with A+ service. We'll be sure to pass along your kind words to them. If you need any further assistance, please don't hesitate to reach out to our Customer Service team.
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steven P.
Jun 7, 2024
excellent
excellent customer service
Response from LifeStationJun 11, 2024
Thank you for your review. We're thrilled to hear that you received excellent customer service and glad we could meet your expectations. We appreciate your support.
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Francis Z.
Jun 7, 2024
The representative was well informed
The representative was well informed. Spoke clearly, slowly and didn't make me feel rushed thru the process. Offered suggestions and showed empathy. Very personable.
Response from LifeStationJun 11, 2024
Thank you for your thoughtful review. We're so pleased to hear that our team member provided you with clear, patient, and empathetic service. It's wonderful to know they were able to offer helpful suggestions and make you feel comfortable throughout the process.
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Mary Jo M.
Jun 7, 2024
Maria is excellent!
Maria was so helpful and understood my situation. She was compassionate and hopefully gave us what we want. She was fabulous!
Response from LifeStationJun 11, 2024
Thank you for the 5 stars. We're delighted to hear that Maria was so helpful and understanding of your situation. It's great to know she showed compassion and worked to meet your needs. We'll be sure to pass along your kind words to her.
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