LifeStationLifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · Princeton, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Excellent
Hospital & Emergency · Ridgefield, New Jersey
Great
Hospital & Emergency · Irvington, New Jersey
Great
2,864 approved reviews, newest moderated first
Robert M.
I needed 2 units one for my wife and 1 for me, The rep was very curious and very helpful.
Response from LifeStationApr 16, 2025
Thank you for sharing your experience! We're so glad to hear that our representative was courteous and helpful while assisting you with getting units for both you and your wife. It's always our goal to make the process as smooth and supportive as possible.
Paul U.
Still waiting on the product, although they have already taken $700 out of my bank account without any explanation. This is turning out to be a scam. Of course you won’t see this review on their website.
Response from LifeStationApr 15, 2025
We apologize for the inconvenience you experienced—this isn’t the standard of service we strive for. We appreciate your patience throughout the resolution process and are glad to hear that your equipment has arrived and has been setup.
William S.
The knowledge and experience with the information given to me was top notch. The rep(Maria) answered all my questions and even some that I didn’t ask. She gave me advice on the info on which device suits my needs. I was also impressed by not asking for discharge papers on military history. All in all my experience with this company was top notch. 5stars
Response from LifeStationApr 15, 2025
Thank you so much for your 5-star review! We’re thrilled to hear that Maria provided such a knowledgeable and thorough experience. It’s wonderful to know she went above and beyond to answer all your questions and offer guidance tailored to your needs. We’re also glad you felt the process was respectful and straightforward. We truly appreciate your trust in us and are honored to have earned your confidence!
customer
Had the best interaction with your customer service rep- Frankie. So professional, patient, and was very knowledgeable in describing the product. Very easy process!
Response from LifeStationApr 15, 2025
Thank you for the wonderful feedback! We're so glad to hear that Frankie provided such a positive experience—professional, patient, and knowledgeable is exactly what we strive for. We’re happy the process felt easy for you, and we’ll be sure to pass your kind words along to Frankie!
AL R.
Very Professional Personal
Response from LifeStationApr 15, 2025
Thank you for the 5-star review!
Terry S.
I am at point in my life with health issues and living alone.so Frankie from lifestation called me. He explained everything to me and when I wasn't sure he would explain again. Frankie spent a lot of time and patience with me. If this service is as good as Frankie I will be happy. I am just not 100% sure of making this decision .but will try it for a month and it gives me time to see how this goes
Response from LifeStationApr 15, 2025
Thank you so much for sharing your experience. We're truly grateful to hear how patient and thorough Frankie was in supporting you—he’s a valued part of our team, and we’ll be sure to share your kind words with him. We understand that making this kind of decision can be a big step, and we’re here for you every step of the way. We hope the service gives you peace of mind, and we’re honored to be a part of your journey.
customerJoAnn
Salesman did a good job explaining everything to me. He was very patient.
Response from LifeStationApr 15, 2025
Thank you for your kind words! We're so glad to hear that our representative took the time to explain everything clearly and patiently. We truly appreciate your feedback and are happy you had a positive experience!
customer
Answered all my questions. Helpful info.
Response from LifeStationApr 15, 2025
We're glad to hear you received helpful information and had all your questions answered. Thank you for the 5-stars.