LifeProofReviews of lifeproof.com

not worth the money at all. they break after a few months of having them, barely lasts a full year, even though it’s well taken care of. their customer service is horrendous as well to deal with. be warned if you’re ordering in Canada as it does NOT show the proper currency. don’t waste your money!! also PSA: found a case on Amazon EXACTLY like lifeproof but better, for a THIRD of the price.

The lifeproof fré case used to be amazing, now they are crap and they do not stand by their product. Trying to get warranty on a case that is 6mths old and feel like they are giving me the runaround!!!!They do not stand behind this product!!!

DO NOT BUY A LIFEPROOF CASE!!!! The claims this company makes are false. From personal experience with more than one of their cases, I warn you... stay away from their products. People you talk to can not hear you when using this case. The volume on and off button for the case stops working very early on. The case is definitely not waterproof. Most importantly, the claim that the case is in fact “Life Proof” and protects your phone from breaking and cracking when dropped is absolutely false. They will not replace your phone when their product fails to protect it either. Customer service also has not gotten back to me regarding the above in almost two months. For the almost $100 this case costs, save your money and buy two or three cases. I would pay the money if the product actually worked but since my $1000 phone is now ruined from a 3ft drop, I will NEVER BUY THIS PRODUCT AGAIN. This is the first review I’ve ever written for a company because their claims are so grossly false that they should be sued. Phones are too expensive to claim that your case will protect it when it absolutely does not.

Purchased an iPhone X fre case last summer. It was not the first or the last one I will buy. I love these cases and recently had some issues with the charging port cover not closing. Even in these trying COVID times, their customer service was amazing when I was having an issue with the website for the warranty. They responded to the issue very quickly and sent me a new case. They don’t carry the colour anymore but I’m more concerned with the dust and water getting in and they sent the case right away. They are sturdy cases and I have never had an issue with water in them. My next phone I will definitely be buying another case for that model as well!

You guys suck so bad. You used to have a product that actuality functioned the way it should. Waterproof case and all the bells and whistles. So now you've decided to lower the bar completely and offer none of that protection anymore. Your cases used to be indestructible. Now they are plastic pieces of junk that don't help at all. My phone is not protected, you took away the screen protector and the water proof function. Way to go! You had a product that worked and now you have completely given up. I hate this company. Why would you downgrade when you had a winning product? Thanks for sucking. I will never buy from you again. Good job.

I purchased 4 FRE cases for iPhone XR on the recommendation of their sister company Otterbox as they do not provide a face cover with their cases and they advised me that LifeProof did. The cases cause my screen to go black. Apple checked out the phones and said the problem was due to the cases. LifeProof refuses to honor their warranty without me sending a picture of the damage which I cannot as the screen is blank. The sound is also muffled. I have never had a problem with Otterbox honoring a warranty. Terrible customer service. I would never purchase anything from them again. These cases are quite expensive. What a rip-off:

Train trauma or alligator appetizer? Case isn't a month old and already cracked. Pretty sure I would remember stopping a train with it or pulling it out of an alligator. Sound quality is horrible and I am forced to resort to texting. It gets 2 stars because it passed the waterproof test and it has a silent button instead of the Ounne's tiny nubby knob made for elves.

Terrible Rip-Off Company and here’s why; overpriced products, really really bad customer service. If you need to exchange or return, they treat you like crap and are no longer considered a valued customer but an annoyance. They will not let you exchange, only return and repurchase. They charge you a fee to return because they don’t allow exchanges, then they charge again for shipping out your replacement piece. Also they take up to 4 weeks to process your return so it doesn’t hit their books for a selected time period. My advice is to find a similar product on Amazon or any other website or company.