LifeProofReviews of lifeproof.com

I've had a lifeproof on the last 3 phones...Iphone 4s, 6s and now an XR. On the 4s and 6s it worked flawlessly. The 4s screen finally separated after 3 yrs of very hard use on a boat. I work on both a tugboat and a whale watching boat. My phones get thrown and tossed by the ocean a lot. Frequently hitting the steel, aluminum and fiberglass deck of the boats I work on. I've dropped them on concrete and blacktop of the docks and shipyards I work on. The 6s case is 2 yrs old and in great shape still. Both the older cases screen protectors are scratched pretty bad, but that's to be expected. So, when it came time to get a new case for the XR I went with lifeproof again. I bought the Frē and from day one people said they were having a hard time hearing me. The only time they could hear me is if I put it on speaker, then it was "better but still weak". After seeing some reviews, I saw that this was an issue with the Frē and broke down and bought an otterbox (not waterproof) with a LK glass screen protector. I feel I'm taking a risk if I drop it in the water even though the XR is supposed to be waterproof. But, after having put the phone into the otterbox case, the difference in how other people hear me with comments like "did you get a new phone? The old one was shiot" has me glad I did. I give the case 3 stars because it has protected my phone from many many drops in the past few months I've had this phone. And, not a scratch to the phone. BUT, the lack of audio I would give it a 1 star. I'm thinking of trying a different lifeproof non-waterproof case because the otterbox is so bulky as I do like the company and have enjoyed their products for quite a few years now.

Sturdy and waterproof but after a year the volume buttons stopped working. Now the power button. They are worn out. I won't buy this brand again.

I’m giving 3 stars due to the fact this case has saved my phone many times after accidentally dropping but it’s really annoying that I have to yell into my phone to talk to people because they can’t hear me and say I sound muffled so therefore I end up having to take the case off just to make a phone call and it barley last a year like some others posted the plastic seal over the home button wears off so needless to say I have to get a replacement once a year I definitely think this case should last longer than a year for 100$

I’ve had life proof for 11 months. Aside from one of the speaker protectors falling out, and the silicone protector within the charging opener falling out, the case has held up well. My phone has been dropped, thrown by children, and survived the snow, the beach, the ocean, daily showers, and more. However, this week I slipped and fell with my phone in my back pocket. While the case remained mostly intact, my phone bent nearly in half. I’m disappointed about this.

I had to call the company for a new phone cover. Had the pleasure to talk to a great conversation with customer service. Left a suggestion regarding the cover having a hard time being heard when I use my phone. Glad it was taken in consideration. Great customer service. Can’t wait for the cover to be sent.

I’ve been using Lifeproof cases for around two years. I bought my first one when I was planning a vacation and wanted to take underwater pictures. I’d always used Otterbox cases to protect my phone from shock previously. The first Lifeproof case, I bought in store. You have to water test it at home (absolute MUST!) when you buy one, and the first one I bought leaked. I tried to return it in store, and they said I have to return it online. When you try to return or exchange a Lifeproof case, they ask you to pay a $5 shipping & handling fee. I got my new case, went on my trip, and all was well. About a year later, I had to buy a new case because I got a new phone, and bought Lifeproof again. Within a month or two of buying it, the case started falling apart - the rubber exterior started falling off and ripping, buttons fell off, the plastic case chipped, and it started leaking, mostly around the camera lens when I washed my phone or took it in the steamy shower to listen to music (so it wasn’t even being submerged... just rinsed off). The case has a one year warrantee, so I paid the $5 fee and got a new case. At first, they sent me the wrong type of case (Nüüd for the iPhone 6c instead of Frē for the iPhone 6s), so I had to order a new one again, and just gave the wrong one to my sister who had the 6c. The new-new case leaked badly when I water tested it - and I mean, it was FULL of water after being submerged just a couple minutes. Being that I had just paid the $5 fee twice, I emailed customer support and asked to get a new case without paying the fee. They obliged, but specified this would be a one time thing. That was just a couple months ago, and my case is falling apart again. The rubber exterior is already falling off and I wouldn’t trust it to get my phone wet anymore. I don’t know what has changed, but I’m disappointed. That first (not faulty) case I had lasted a full year and was still in pretty good condition when I got a new phone, so why are the cases I’m getting now falling apart so quickly? I’m not rough with my phone; I don’t submerge it in water and I only get it wet to gently wash it, and it’s rare for me to drop it further than off my bed onto the floor. I will end this review by saying, I have never, ever cracked a screen or damaged my phone in any way while using a Lifeproof case. I just don’t 100% trust the waterproofing, and the cases don’t last long. If you’re alright with paying that $5 fee a few times, it’s a decent investment.

It did protect my phone well. The covering for the home button did mess up from the start though. Also, when on the phone with people they can barley hear anything I'm saying. Definitely not worth $80

I thought the case looked cool and would hopefully do a great job of protecting my new Galaxy S8+. I have only had my phone for a couple of months and havent had to test the durability part of the case ye thankfully,, but I have discovered that the side buttons on the case for volume control and power stop working after 2 or 3 weeks. Currently on my 2nd case and the buttons just stopped working on it also. Protecting your phone doesn't really matter all that much if it doesn't even work right with the case on there.